Business Details
5 Years
experience
Your Trusted Bike Shop in Cramlington
Established in 2021, our Cramlington store relocated to a larger facility at Hubbway Business Centre, offering expanded display and storage capacity. In 2023, we became officially rebranded as Giant Newcastle under the globally recognised Giant brand. Our team caters to cyclists of all levels and budgets, providing a comprehensive selection of Giant and Liv bicycles alongside essential cycling accessories. We specialise in professional bike servicing through our tiered maintenance packages, designed to meet varying customer needs. Our commitment to accessibility is demonstrated through participation in multiple cycle-to-work schemes, including the NHS Bike Scheme and Cycleplus.With dedicated workshop facilities and ample parking, we prioritise convenience and technical expertise. Our staff maintain in-depth knowledge of current cycling technology and industry standards. Through consistent investment in training and infrastructure, we ensure service quality aligns with manufacturer specifications. Our business philosophy centres on making high-quality cycling products and professional maintenance accessible to local communities. We actively support cycling initiatives that promote healthier lifestyles and sustainable transport solutions.
Services
Bike Sales
Workshop Servicing
Cycle to Work Schemes
Accessories Retail
Bike Fitting
Details
- Year established: 2021
Highlights and features
- We offer official Giant and Liv brand bicycles with expert fitting services
- Our workshop provides four tiered servicing options with clear pricing structures
- We participate in six government-approved cycle-to-work schemes
- Our staff receive regular technical training from manufacturer-certified instructors
- We maintain a dedicated test bike fleet for customer evaluation purposes
Services
Bike Sales
We offer the complete range of Giant and Liv bicycles including road, mountain, electric, and children's models. Our inventory covers all cycling disciplines from competitive racing to urban commuting. Customers benefit from professional bike fitting services and test ride opportunities.
Workshop Servicing
Our technical team provides four service tiers from basic adjustments to full overhauls. All work follows manufacturer guidelines using genuine replacement parts. We offer warranty-backed repairs and scheduled maintenance plans for regular cyclists.
Cycle to Work Schemes
We facilitate six approved cycle-to-work schemes including NHS and Cycleplus programs. This enables customers to purchase bikes and accessories through tax-efficient salary deductions. Our staff provide full documentation and scheme administration support.
Accessories Retail
We stock complete ranges of cycling apparel, safety equipment, and technical accessories. Product categories include helmets, footwear, lighting systems, and performance clothing. All items meet relevant safety standards and manufacturer specifications.
Bike Fitting
Our professional fitting service optimises bike geometry for rider comfort and efficiency. Using specialist tools and software, we adjust frame angles, saddle position, and handlebar reach to match individual physiology and riding style.
Questions
What bike brands do you stock?
We are an official Giant and Liv brand store, offering their complete range of bicycles and accessories.
Do you offer bike servicing?
Yes, we provide four service levels from basic adjustments to full overhauls with warranty-backed workmanship.
Can I use a cycle-to-work scheme?
We support six approved schemes including NHS, Cycleplus, and Salary Exchange programs for tax-efficient purchases.
Do you have test bikes available?
Yes, we maintain a fleet of test bikes allowing customers to evaluate different models before purchase.
What payment options exist?
We offer 0% APR finance and accept major debit/credit cards for all purchases.
Is bike fitting included?
Professional bike fitting is available as a complimentary service with all new bicycle purchases.
