Built to last, designed for you, ridden with passion.
Nestled amidst the charming streets of Gateshead, The Backyard Bike Shop stands as a sanctuary for cycling enthusiasts seeking high-performance custom builds and attentive servicing. Established with a passion for two wheels and a dedication to personal connection, we've established ourselves as a leading provider of discerning cyclists in the region.
A Haven for Custom Creations
At the heart of our operation lies our bespoke custom bike builds. We firmly believe that every rider is unique, with diverse needs and aspirations. Our expert team meticulously crafts each bicycle, meticulously sourcing premium components to create a masterpiece that reflects your individual personality and riding goals.
We'll work alongside you, carefully listening to your requirements and aspirations. Whether you yearn for a race-tuned machine or a reliable companion for weekend excursions, we'll translate your vision into a reality.
Expert Servicing for Every Journey
Beyond custom builds, we offer a comprehensive range of servicing options to ensure your cycling experience remains enjoyable and efficient. Our skilled technicians possess unparalleled knowledge in handling everything from routine tune-ups to intricate component repairs.
We cater to both drop bar road and gravel bikes, meticulously addressing every aspect of your steed's wellbeing. Our meticulous safety checks and tailored servicing plans will keep you rolling smoothly and confidently, regardless of your terrain or riding frequency.
More Than Just Bikes
At The Backyard Bike Shop, we believe in fostering a vibrant community of cyclists. We host regular coffee mornings, providing a welcoming space for riders to connect, share stories, and celebrate the joy of cycling.
Our blog also serves as a valuable resource, brimming with expert insights, helpful tips, and inspiring stories that capture the essence of the cycling experience.
Join us on this journey and discover the true potential of your cycling journey with The Backyard Bike Shop!
Customer Reviews Summary
The Backyard Bike Shop and Cafe
Customer Satisfaction
The reviews for the Backyard Bike Shop and Cafe reveal a mixed response from customers. A majority of customers were extremely satisfied with the services provided, praising the friendly and knowledgeable staff, high-quality food and beverages, and the unique atmosphere of the cafe.
Positive Feedback
Many customers praised the cafe's excellent coffee, delicious food options, comfortable surroundings, and friendly staff. Several customers also appreciated the cafe's quirky and welcoming atmosphere, with some highlighting the great vegan options and cozy ambiance. A few customers also praised the cafe's convenient location and beautiful view.
Negative Feedback
However, a few customers had negative experiences at the cafe. One customer reported that their expensive bike was stolen after being left in an unlocked container, and they were not offered any compensation or apology. Another customer had an unhappy experience due to a long wait for a disappointing bagel, and they were still charged for a cake they ordered to make up for the delay.
Recommendations and Overall Impression
Overall, the reviews suggest that the Backyard Bike Shop and Cafe offers excellent services and a unique atmosphere that appeals to a wide range of customers. However, there are some areas for improvement, particularly in terms of security and customer service. Despite the negative experiences, the cafe seems to have a strong reputation for providing high-quality food and beverages and a welcoming environment.
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