Protecting Your World, One System at a Time
Welcome to Romark Jewellers, a renowned independent jeweller located in the heart of historic Bury St Edmunds, Suffolk. Established in 1986, we have grown into one of the foremost dealers in antique and second hand jewellery in East Anglia. Our commitment to providing exceptional service, expert advice, and a wide range of new and second-hand jewellery has earned us a reputation for excellence in the industry.
Our Services
At Romark Jewellers, we offer a comprehensive range of services designed to meet all your jewellery needs. Our on-site workshop is equipped with skilled craftsmen who undertake repairs, restorations, and alterations with speed and precision. We also source stones according to your needs and budget, and undertake commissions for new pieces. Whether you're looking to buy, sell, or repair your jewellery, our friendly and qualified staff are always happy to offer expert advice and informal valuations.
Jewellery Repair and Restoration
Our jewellery repair service is comprehensive and efficient. From simple ring sizing and chain repairs to complete commissions or remodelling, our skilled goldsmith is able to meet your every need. We specialize in the repair and restoration of antique jewellery, sourcing stones as required, and providing estimates for all work before it is carried out.
Pearl and Bead Restringing
We can restring your cultured pearls, stones or beads with our restringing service, usually within the week, and match and supply any missing parts.
Valuations
We carry out valuations for insurance, probate or sale, either in writing for a fee or verbally free of charge. We also do free insurance estimates and can liaise directly with the insurance company on your behalf.
Gold Buying
We can offer an on-the-spot price and purchase your unwanted or broken jewellery for cash or part exchange against another item, or you can upgrade your existing pieces.
Watch Repairs
Our experienced watchmaker undertakes repairs to all makes of watch, from simple battery replacements at a modest cost to a complete service and overhaul, replacing parts as and when necessary.
Why Choose Romark Jewellers?
At Romark Jewellers, we pride ourselves on our exceptional service, expert advice, and commitment to meeting your every jewellery need. Our independent retailer status allows us to offer a high level of personal service, and our qualified staff are always happy to help. We accept deposits to secure an item from our rapidly changing stock, and offer a cleaning and polishing service to give new life to your old pieces.
Excellent Customer Service
The staff at Romark Jewellers are highly praised for their exceptional customer service. They are described as friendly, helpful, knowledgeable, and patient. Many reviewers mentioned that the staff went above and beyond to ensure their needs were met, and that they felt at ease when dealing with sensitive or sentimental items.
Quality of Work and Products
The quality of the work done by Romark Jewellers is also highly praised. Reviewers mentioned that the work was done quickly, efficiently, and to a high standard. The products sold by the shop are described as excellent quality, with reasonable prices and great value for money.
Personalized Experience
Many reviewers mentioned that they had a personalized experience at Romark Jewellers. The staff took the time to understand their needs, answered their questions, and provided tailored advice. This personalized experience made the customers feel valued and appreciated.
Recommendations
The majority of reviewers would highly recommend Romark Jewellers to friends, family, and others. They praised the shop's commitment to customer service, quality of work, and excellent products.
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