Business Details
41 Years
experience
Your Trusted Local Jeweller in Ipswich
Carats Jewellers has been crafting and repairing fine jewellery since 1985, combining traditional techniques with modern design. Our on-site workshop enables bespoke creations using ethically sourced gemstones and recycled precious metals, ensuring quality and sustainability. With over 125 years of combined experience, our skilled goldsmiths deliver personalized service for custom commissions and intricate repairs.We specialize in engagement rings, wedding bands, and remodelling heirloom pieces while offering comprehensive services including valuations, engraving, and watch repairs. Our commitment to excellence is reflected in our 40-year reputation as a trusted family-run business in Ipswich, serving clients with transparency and expertise.
Services
Bespoke Jewellery Design
Jewellery Repairs
Engraving Services
Insurance Valuations
Watch Repairs
Gemstone Sourcing
Ring Resizing
Pearl Restringing
Rhodium Plating
Ear Piercing
Details
- Year established: 1985
Highlights and features
- We have over 40 years of experience in bespoke jewellery design and crafting
- Our on-site workshop enables direct collaboration with goldsmiths
- We use ethically sourced gemstones and recycled precious metals
- We offer comprehensive repair services including antique restoration
- Our team provides personalized consultations with no obligation
What people say
First class service
Highly skilled staff
Lovely family-run business
Amazing result
Thrilled with workmanship
Services
Bespoke Jewellery Design
We create unique, handcrafted jewellery tailored to individual specifications. Our goldsmiths collaborate directly with clients to transform ideas into wearable art using traditional techniques and modern innovation. Each piece combines ethical materials with meticulous attention to detail, ensuring one-of-a-kind creations that reflect personal stories and preferences.
Jewellery Repairs
Our on-site workshop handles all repair requirements from simple chain soldering to complex antique restoration. We specialize in resizing rings, replacing stones, and reviving heirloom pieces while preserving sentimental value. Using professional tools and techniques, we ensure every repaired item maintains structural integrity and aesthetic appeal.
Insurance Valuations
We provide detailed written valuations for insurance purposes with comprehensive descriptions of materials and craftsmanship. Our assessments follow industry standards to accurately document your jewellery's worth. This service includes photographic records and market analysis to ensure proper coverage for both new and inherited pieces.
Gemstone Sourcing
Our experts hand-select ethically sourced gemstones including diamonds, sapphires, and rubies. We offer guidance on cut, clarity, and colour to help choose perfect stones for custom designs. All gemstones come with documentation verifying origin and quality characteristics to meet ethical and aesthetic requirements.
Watch and Clock Repairs
We service both modern and antique timepieces with onsite expertise in mechanical and quartz movement repairs. Our technicians perform complete overhauls, battery replacements, and water resistance testing. This service extends to grandfather clocks and other antique timekeeping devices using traditional repair methods.
Questions
Do you offer custom jewellery design services?
Yes, we specialize in bespoke jewellery creation with direct collaboration between clients and our goldsmiths in our Ipswich workshop.
Can you repair antique jewellery pieces?
Yes, our experienced team handles antique restoration while preserving original craftsmanship and sentimental value.
What materials do you use in your jewellery?
We use recycled gold, platinum, and ethically sourced gemstones to ensure sustainability and quality in all our creations.
Do I need an appointment for jewellery consultations?
While walk-ins are welcome, appointments ensure dedicated time with our specialists for complex design discussions or valuations.
What is your returns policy for custom jewellery?
Custom pieces are non-refundable but we guarantee satisfaction through iterative design adjustments during the creation process.
