Expert advice, exceptional service
At Stephens Scown, we are a leading South West law firm with a reputation for doing things differently and achieving things that matter. Our team of experienced lawyers and professionals is dedicated to providing exceptional legal services to businesses and individuals throughout the region. We're committed to delivering personalized, innovative, and effective solutions that meet the unique needs of our clients.
Our Services
We offer a comprehensive range of legal services, including Business Services, Personal Services, and Specialist Sectors. Our Business Services include Corporate and Commercial, Dispute Resolution, Employment, Real Estate, and more. Our Personal Services include Wills, Probate and Estate Planning, Family Law, Residential Property, and Immigration. We also have Specialist Sectors, including Charities, Church Law, Energy, Food and Drink, Healthcare, Leisure and Tourism, Marine, Mining and Minerals, Public Sector, Real Estate Development, Rural, Social Housing, and Technology.
Our Approach
At Stephens Scown, we takes pride in our commitment to excellence, innovation, and client satisfaction. We strive to build long-term relationships with our clients, working closely with them to understand their goals and objectives. Our team of experts works collaboratively to provide tailored solutions that address the unique needs of each client. We're dedicated to staying at the forefront of legal developments, ensuring that our clients receive the most up-to-date and effective advice.
Our Values
At Stephens Scown, we're driven by a set of core values that guide everything we do. We're committed to delivering exceptional client service, fostering a culture of innovation and teamwork, and making a positive impact on our community. We believe that our values-driven approach enables us to attract and retain top talent, build strong relationships with our clients, and achieve long-term success.
Client Satisfaction
The reviews indicate that the majority of clients are highly satisfied with the services provided by Stephens Scown solicitors. Many have praised the professionalism, expertise, and efficient communication of the solicitors, mentioning specific names such as Eve Hebborn, Charlotte Crane, Helen Thomas, Chris, and others.
Positive Feedback
The positive feedback highlights the solicitors' ability to provide clear and timely advice, empathy, and support throughout the legal process. Clients have appreciated the prompt responses, effective communication, and successful outcomes achieved with the help of Stephens Scown solicitors.
Areas of Expertise
The reviews suggest that Stephens Scown excels in various areas of law, including property law, inheritance disputes, land registry issues, employment advice, and debt recovery. Clients have praised the solicitors' expertise in navigating complex legal matters and achieving successful outcomes.
Negative Feedback
However, there are some instances of dissatisfaction, with one client expressing extreme dissatisfaction with the service provided by Stephens Scown, citing poor communication, unnecessary costs, and unprofessional behavior.
Areas for Improvement
The negative feedback suggests that Stephens Scown could improve its customer service, particularly in terms of communication and cost transparency. There is a need for the firm to address these concerns and ensure that clients receive a consistent and satisfactory experience.
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