Business Details
11 Years
experience
Emergency
services
Your Mental Health Support Centre in Sunderland
Sunderland Headlight is a service user-led mental health resource centre dedicated to supporting individuals through information, volunteer opportunities, and community engagement. We provide a welcoming environment where members can socialise, participate in structured activities, and access tailored advice services. Our listening sessions offer critical emotional support during challenging times, complemented by a 'Meet and Greet' programme that ensures new members feel immediately welcomed. We collaborate with mental health professionals to deliver crisis support and create safe spaces for open dialogue.Our multi-agency approach ensures comprehensive care packages, while our community-building ethos helps reduce stigma and foster mutual support. With over a decade of operation since 2015, our team combines lived experience with professional expertise to empower individuals towards recovery. We prioritise transparency in our operations, maintaining strong relationships with local services to enhance mental wellbeing outcomes. Our facility in Sunderland serves as both a practical support hub and a symbol of hope for those navigating mental health challenges.
Services
Advice service
Listening sessions
Community activities
Volunteer opportunities
Crisis support
Peer mentoring
Details
- Year established: 2015
Highlights and features
- We operate a user-led mental health support model
- Our crisis support works with local mental health services
- We offer structured social activities to reduce isolation
- Our 'Meet and Greet' programme ensures warm welcomes for new members
- We combine lived experience with professional expertise
What people say
Feel safe
Positive outcomes
Approachable staff
Safe social space
Reduced isolation
Services
Advice service
Our tailored advice service provides practical mental health guidance from experienced professionals. We help members navigate support options while connecting them with appropriate resources. This service operates through one-on-one consultations that respect individual needs and confidentiality requirements.
Listening sessions
Structured listening sessions offer confidential spaces for emotional expression and crisis management. Trained volunteers provide non-judgmental support while helping individuals develop coping strategies. Sessions focus on immediate needs while maintaining continuity with other support services.
Community activities
Weekly social activities promote community integration and skill development through shared experiences. These programmes include creative workshops and discussion groups that build confidence and reduce isolation. Activities are designed to accommodate varying ability levels and interests.
Volunteer opportunities
Volunteering roles enable members to contribute meaningfully while developing new skills. Opportunities range from event support to peer mentoring roles. Training and supervision ensure volunteers gain valuable experience while supporting service development.
Crisis support
Our crisis support works with mental health professionals to provide timely interventions during acute episodes. Staff trained in early warning signs help prevent escalation through immediate support and coordinated care planning with clinical teams.
Questions
What mental health services do you offer?
We provide advice sessions, listening support, crisis assistance, and structured social activities to help manage mental health challenges.
How can I join Sunderland Sunderland Headlight?
Contact us via phone or email to arrange an introductory visit. Our 'Meet and Greet' programme will help you settle in comfortably.
Do you support people in crisis?
Yes, we work closely with mental health professionals to provide immediate support and coordinated care during crisis situations.
Are your services free?
All our core support services are provided free of charge to members accessing our Sunderland facility.
Can I volunteer with your organisation?
We welcome volunteers who want to contribute to mental health support. Training and ongoing support are provided for all roles.
