Business Details
34 Years
experience
Giant Southampton Bike Shop & Service Centre
Established in 1992, Giant Southampton has built a reputation as a trusted independent family-owned business dedicated to cycling excellence. As part of Cycle World Wessex, we operate stores in Portsmouth and Romsey alongside our online shop, offering expert advice and premium cycling solutions since 2016. Our team comprises passionate cycling enthusiasts with decades of combined experience in retail, technical service, and competitive riding. We specialise in providing the complete cycling ecosystem - from Giant and Liv bikes to comprehensive repair services for all brands. Our state-of-the-art workshop handles everything from basic maintenance to full bike builds, supported by certified technicians with over 100 years of collective expertise.The store features a welcoming environment for women's cycling, showcasing Liv's dedicated range with expert guidance available. We offer flexible purchasing options including retail finance, government Cycle to Work schemes, and free Click & Collect for orders over 50. Our commitment extends beyond sales through regular community engagement and technical education initiatives. With modern facilities and a focus on customer experience, we aim to empower cyclists of all levels across the south coast. Our dedication to quality service is matched by our investment in ongoing staff development and technical training.
Services
Bike Sales
Workshop Repairs
Cycle Accessories
Online Ordering
Cycle to Work Scheme
Details
- Year established: 1992
Highlights and features
- We offer 30+ years of combined cycling retail expertise
- Our team includes certified technicians with specialist training
- We provide comprehensive repairs for all bike brands
- We stock the complete range of Giant and Liv bicycles
- We participate in government Cycle to Work schemes
Services
Bike Sales
Offering the complete range of Giant and Liv bicycles including road, mountain, electric, and kids' models. Our inventory covers all cycling disciplines with expert guidance available for selection and fitting. We guarantee competitive pricing with regular promotions on current models.
Workshop Repairs
Comprehensive repair services for all bike brands using manufacturer-approved parts and tools. Our technicians handle everything from basic adjustments to full mechanical overhauls with turnaround times communicated upfront. Emergency repairs prioritised during opening hours.
Cycle Accessories
Extensive selection of cycling gear including helmets, clothing, lights, and technical equipment from leading brands. We stock essential components and safety equipment with expert advice available for compatibility and performance requirements.
Online Ordering
Browse and purchase from our full inventory online with free Click & Collect for orders over 50. Secure payment options and real-time stock availability ensure convenient shopping while maintaining in-store service standards.
Cycle to Work Scheme
Participating in official Cycle to Work initiatives with full administrative support for tax-exempt bike purchases. Our team assists with scheme compliance and documentation requirements for both employers and employees.
People
Nigel Director
Director
With 30 years in cycling retail, Nigel has owned multiple bike shops while competing in endurance events. He combines business leadership with technical expertise, maintaining active involvement in product selection and customer service standards.
Oz Director
Director
A cycle industry veteran with 25+ years' experience spanning technical roles to sales leadership. Oz specialises in product knowledge and workshop operations, ensuring technical excellence across all service offerings.
Chris Senior
Sales Advisor & Technician
Mountain biking specialist with 30 years' riding experience and technical certification. Chris manages complex repairs while advising on full suspension and fat bike options, competing in endurance events like Tide 2 Tide.
Alan Senior
Technician
Master mechanic with 35 years' experience handling all bike types. Alan's expertise covers precision wheel building, frame alignment, and component overhauls, maintaining high standards in the workshop.
Andy Store
Store Manager
Cycling enthusiast with lifelong experience across road and mountain disciplines. Andy oversees daily operations, ensuring seamless customer journeys from product selection through to after-sales service.
Questions
What bike brands do you stock?
We are the official retailer for Giant and Liv bicycles, offering their complete ranges including road, mountain, electric, and kids' bikes.
Do you service all bike types?
Yes, our workshop services all brands and models including road, mountain, electric, and hybrid bikes with specialist technicians available.
Are finance options available?
We offer 0% APR finance on selected models and participate in government Cycle to Work schemes - speak to our team for details.
What repair services do you offer?
From basic maintenance to full bike builds, we provide bronze, silver, and gold service packages plus specialist repairs for all components.
Do you have women-specific cycling options?
Yes, we have a dedicated women's cycling area featuring Liv's complete range with specialist advice and accessories available.
