Business Details
12 Years
experience
Your Trusted Bike Repair Partner in Southampton
Since 2014, Velo Care has established itself as a leading bicycle repair service in Southampton and the surrounding areas. Our Cytech-accredited team of fully qualified mechanics brings decades of combined experience, ensuring every bike receives expert attention. We transitioned from a mobile-only service to a physical workshop in 2024, offering both drop-in and convenient collection-and-return options. Our commitment to convenience extends to out-of-hours collections, eliminating the need to transport bikes during standard working hours. As avid cyclists ourselves, we understand the importance of reliability and performance, with our chief mechanic actively competing in local cyclocross events.Every service includes a thorough 22-point safety check, and we prioritise transparency by notifying clients of any additional costs before proceeding. Our mobile corporate service supports workplace cycling initiatives, promoting healthier, more punctual employees through on-site maintenance. With a comprehensive inventory of parts and specialist equipment, we service all bike types, including Bosch and Shimano-powered e-bikes. Our dedication to customer satisfaction is reflected in our flexible booking system, free collection offer until January 2025, and competitive pricing structure.
Services
Bike Servicing
Mobile Repairs
E-Bike Servicing
Corporate Packages
Event Support
Details
- Year established: 2014
Highlights and features
- We have over a decade of combined experience in bicycle mechanics
- Our team includes Cytech-accredited bicycle mechanics
- We offer convenient 24/7 online booking with flexible collection options
- Every service includes a comprehensive 22-point safety inspection
- We provide specialist e-bike servicing for Bosch and Shimano systems
Associations and certifications
- Cytech
What people say
Expert mechanics
Convenient collection
Thorough inspections
Competitive pricing
Quick turnaround
Services
Bike Servicing
Our comprehensive bike servicing includes a 22-point safety inspection, component adjustment, and lubrication. Using Cytech-certified procedures, we ensure optimal performance for road, mountain, and hybrid bikes. Clients receive detailed reports before any additional work is carried out.
Mobile Repairs
Convenient mobile repair service covering Southampton and surrounding areas. Our fully equipped technicians perform roadside fixes, puncture repairs, and emergency adjustments at your location. Available with flexible collection time slots on Mondays and Fridays.
E-Bike Servicing
Specialist maintenance for Bosch and Shimano-powered e-bikes, including firmware updates and diagnostics. Our insured technicians handle complex electrical systems while maintaining mechanical components. Not available for modified or aftermarket e-bike systems.
Corporate Packages
Tailored cycling support for businesses, featuring on-site safety checks and fleet maintenance. Our packages include employee discounts and subsidised servicing options. Ideal for promoting workplace wellness through regular bike maintenance.
Event Support
Mobile workshop support for cycling events including sportives, triathlons, and corporate challenges. We provide pre-race checks, mid-event repairs, and retail assistance with on-board inventory. Available for club events and racing teams.
People
Darren
Chief Mechanic
Darren leads our technical team with extensive experience in competitive cycling. Regularly competing in local cyclocross races with the Nova Race Team, he brings practical racing insights to our repair services.
Questions
What services does Velo Care offer?
We provide comprehensive bike servicing, mobile repairs, e-bike maintenance, corporate packages, and event support across Southampton.
How do I book a service?
Use our online booking system to select collection/drop-off times, enter bike details, and complete payment. Collections available Mondays and Fridays.
Do you service e-bikes?
Yes, we service Bosch and Shimano-powered e-bikes including firmware updates. Modified e-bikes cannot be serviced due to insurance restrictions.
What areas do you cover?
We serve Southampton, Hampshire, and surrounding areas with both mobile and workshop services.
Are corporate discounts available?
Yes, workplace cycling packages include employee discounts and subsidised servicing options for company fleets.
What is your emergency service policy?
While we don't offer 24/7 emergency services, our mobile technicians can assist with roadside repairs during operating hours.
