Welcome to Cathy Stephens Designer Jewellery, a family business that has been creating beautiful, handcrafted jewellery for over 30 years. Our speciality lies in bespoke commissions, where we work closely with you to turn your ideas into a stunning piece of jewellery. We have two showrooms, located in the heart of Nottingham City Centre and Groby, Leicestershire, where you can view our collections and discuss your ideas with our experienced team.
At Cathy Stephens, we pride ourselves on our ability to work with a variety of materials, including silver, 9ct and 18ct gold, palladium, and platinum. We can use existing stones from your old jewellery or source the perfect gem(s) for your new piece. Our team of skilled craftsmen and designers are dedicated to creating beautiful, high-quality jewellery that is designed to last.
In addition to our bespoke services, we also stock a wide variety of jewellery that caters to all tastes and budgets. Whether you're looking for a simple silver pendant or an intricate 18ct gold ring, we have something for everyone.
1) Jewellery Creation
At Cathy Stephens, we offer a bespoke jewellery creation service, where we work closely with you to create a piece of jewellery that is tailored to your specifications. Our team of skilled craftsmen and designers will work with you to create a unique piece of jewellery in platinum, gold, or silver. We can use existing stones from your old jewellery or source the perfect gem(s) for your new piece.
2) Re-designing
If you have a piece of jewellery that you no longer wear, or if you've inherited a piece that doesn't quite suit your style, our re-designing service is the perfect solution. Our team of designers will work with you to create a new design that incorporates the existing stones and metal, giving your old jewellery a new lease of life.
3) Engraving
Add a personal touch to your jewellery with our engraving service. We can engrave a message, name, or date onto a wide range of jewellery, creating a unique and meaningful piece.
4) Estimates
If you're interested in having a piece of jewellery made or re-designed, we offer a free, no-obligation estimate service. Simply bring in your idea or existing piece of jewellery, and we'll provide you with a detailed estimate.
5) Valuations
If you need to know the value of a piece of jewellery, our team of experts can provide you with a comprehensive valuation. We use the latest market data and our extensive knowledge of jewellery to provide you with an accurate valuation.
6) Alterations
If your jewellery needs a little TLC, our alteration service is here to help. We can repair, resize, and clean your jewellery, ensuring that it looks its best and lasts for years to come.
Workshop Services
In addition to our showrooms, we also have a fully equipped workshop where our team of skilled craftsmen and designers create our bespoke pieces. Our workshop is equipped with the latest tools and technology, ensuring that we can create high-quality, intricate pieces.
Testimonials
Don't just take our word for it - read what our customers have to say about our services and collections. We pride ourselves on our exceptional customer service and high-quality jewellery, and our testimonials reflect this.
About Cathy Stephens Jewellery Ltd.
Cathy Stephens Jewellery Ltd. is a reputable jeweller in Groby village centre known for its beautiful design and bespoke pieces. They offer ring resizing and jewellery care advice, providing a trustworthy, courteous, and friendly service. The jeweller is highly recommended by customers for its exceptional quality and unique style of jewellery.
Customer Service
The customer service provided by Cathy Stephens Jewellery Ltd. is consistently praised by customers. Staff are friendly, knowledgeable, and welcoming, making customers feel valued and supported throughout their shopping experience. They are also skilled at repairing and altering jewellery, ensuring that customers leave the shop satisfied and happy with their purchases.
Quality of Jewellery
The jewellery offered by Cathy Stephens Jewellery Ltd. is of exceptional quality, with customers appreciating the unique designs and the care taken in crafting each piece. The jeweller uses high-quality materials and takes the time to ensure that each item is made to the highest standards, making it a popular choice for those seeking special and meaningful pieces of jewellery.
Repair and Alteration Services
Cathy Stephens Jewellery Ltd. offers a comprehensive repair and alteration service, with staff skilled at fixing and customising jewellery to meet customers' needs. They take pride in their work, ensuring that each piece is meticulously restored or altered to its original condition, or transformed into a new design that meets the customer's requirements.
Negative Feedback
While the majority of customers have had a positive experience at Cathy Stephens Jewellery Ltd., there have been a few instances of negative feedback. One customer was disappointed with the refusal to sell a watch battery without fitting, while another customer experienced a breakage with a bracelet and was not offered a refund. However, these instances are rare, and the jeweller has demonstrated a commitment to resolving issues and providing excellent customer service.
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