At Martin Wilkinson Jewellers, we pride ourselves on being a family-run, independent jeweller with a rich history dating back to 1794. With over two centuries of experience, we have honed our skills in providing exceptional service, quality products, and unparalleled expertise. Our dedicated team, now in its third generation, is passionate about delivering a tailored shopping experience that exceeds our customers' expectations.
Our Story
Established in the charming market town of Newark, Nottinghamshire, we have been a cornerstone of the community for centuries. Our picturesque premises, boasting a unique balcony interior, is a testament to our commitment to preserving the town's historic charm. As pioneers in innovation, we were the first business in Newark to adopt electric generator lighting during the Victorian era, and now, we are proud to be the first jeweller in town to offer our products online.
Our Services
At Martin Wilkinson Jewellers, we understand the importance of providing a comprehensive range of services to cater to our customers' diverse needs. We take great pride in offering a carefully curated selection of jewellery, handpicked by our experts to ensure exceptional quality and craftsmanship. Our extensive collection includes bridal jewellery, giftware, and watches from renowned brands, ensuring that our customers find the perfect piece to suit their style and budget.
Our Expertise
As a member of the National Association of Jewellers, we take pride in upholding the highest standards of excellence in our industry. Our team of skilled professionals has honed their expertise in providing personalized service, ensuring that every customer receives tailored advice and guidance in finding the perfect piece of jewellery. With our unparalleled knowledge and experience, we guarantee that you will find the ideal accessory to treasure for years to come.
Our Commitment
At Martin Wilkinson Jewellers, we are dedicated to building long-lasting relationships with our customers, founded on trust, quality, and exceptional service. We strive to create a welcoming atmosphere, both online and in-store, where our customers feel valued and supported in their jewellery-buying journey. With our commitment to excellence, we guarantee an unforgettable shopping experience that will leave you wanting more.
Overview of the Reviews
The majority of reviewers have expressed high levels of satisfaction with their experiences at this jeweller's. They have praised the staff for their exceptional customer service, stating that they are friendly, helpful, and knowledgeable. Many reviewers have also commended the jeweller's competitive prices, unique and high-quality products, and fast delivery times.
Positive Experiences
Many reviewers have expressed their gratitude towards specific staff members, including Jonathan, Mark, and Alice, who have gone above and beyond to provide excellent customer service. Reviewers have praised the jeweller's ability to create bespoke pieces, such as a custom-made ring, and their patience and expertise in helping customers find the perfect item.
Areas for Improvement
A minority of reviewers have expressed disappointment with their experiences, citing unhelpful and dismissive staff, and a lack of flexibility in exchanging or repairing items. These reviewers have stated that they were unable to find what they were looking for or were not satisfied with the service they received.
