Business Details
38 Years
experience
Trusted Real Estate Agents in Welwyn Garden City
Established in 1988, Cookestates has built a reputation as a trusted independent estate agency serving North and East London for over 35 years. Our team prioritises customer-centric service, offering tailored solutions for property sales, lettings, and management. With deep local expertise and a commitment to community engagement, we combine traditional values with modern online capabilities to serve London and surrounding counties.Our NAEA and TPO memberships reflect our dedication to professional standards, while our track record of successful transactions demonstrates our ability to deliver results. We maintain a hands-on approach, ensuring every client receives personalised attention from experienced professionals who understand the complexities of the property market.
Services
Property Sales
Residential Lettings
Property Management
Free Valuations
Development Consultancy
Details
- Year established: 1988
Highlights and features
- Over 35 years of local property market expertise
- NAEA membership and TPO accredited
- Personalised service from family-run team
- Proven track record in challenging transactions
- Comprehensive property management with zero void periods
Associations and certifications
- NAEA
- The Property Ombudsman (TPO)
What people say
Prompt and efficient service
Proactive approach
No void periods
Excellent communication
Stress-free transactions
Services
Property Sales
Assisting clients with property purchases and sales across London and surrounding areas. Our experienced team provides market analysis, negotiation support, and transaction management. With local expertise and a proven track record, we ensure smooth processes from valuation to completion, catering to both first-time buyers and portfolio investors.
Residential Lettings
Comprehensive rental services for landlords and tenants. We offer property marketing, tenant screening, lease agreements, and compliance management. Our local knowledge ensures optimal rental pricing, while our proactive approach maintains high occupancy rates and tenant satisfaction across North and East London.
Property Management
Full-service property management covering maintenance, rent collection, and tenant relations. Our dedicated team ensures regulatory compliance and property upkeep, with 24/7 emergency support. Overseas landlords benefit from regular updates and financial reporting, maintaining investment value with zero void periods reported over 10 years.
Free Valuations
Accurate property valuations for sales and lettings. Our experts combine market data with local insights to determine optimal pricing. The service includes comparative analysis and market trend advice, helping clients make informed decisions without obligation or hidden costs.
Development Consultancy
Strategic advice for property development projects. We provide market feasibility studies, planning guidance, and investment analysis. Our local authority connections and regeneration experience, demonstrated through Tottenham redevelopment collaborations, help maximise returns on development opportunities.
People
Marc Cooke
Managing Director
Founded Cookestates in 1998 after qualifying as a NAEA member. With expertise in sales, lettings, and development, he leads strategic growth while maintaining hands-on involvement in complex transactions.
Janet Cooke Thompson
Business Development Manager
Joined in 2011, she spearheaded community regeneration efforts post-Tottenham riots. Recognised with the Unsung Woman of the Year award for her role in local charity work and government collaborations.
Kiely Cooke
Office Administrator
Part of the team since 2001, she manages office operations and social media. Her long-term involvement reflects the company's family-oriented culture and commitment to consistent client service.
Shaswat Patel
Office Manager
Led property management growth since 2014. His industry experience and relationship with Marc ensure efficient portfolio management, contributing to the firm's referral-based expansion.
Joanne Embleton
Office Administrator
Long-serving team member providing front-line support. Her personable approach ensures positive client interactions during initial contact stages for property transactions.
Questions
What areas do Cookestates cover?
We operate across London and surrounding counties including Hertfordshire, Essex, and Middlesex, with particular expertise in North and East London markets.
Are there any hidden fees?
No. We provide transparent pricing with no hidden charges. Our fee schedules for tenants and landlords are clearly documented and available upon request.
How does property management work for overseas landlords?
We offer comprehensive management including maintenance, rent collection, and compliance. Overseas clients receive regular updates and financial reporting, with zero void periods reported over 10 years.
What accreditations do you hold?
We are members of the National Association of Estate Agents (NAEA) and regulated by The Property Ombudsman (TPO), ensuring adherence to professional standards.
Can you handle difficult property transactions?
Yes. Our team specialises in complex cases, with testimonials highlighting successful completions even when vendors considered deals impossible, using proactive problem-solving approaches.
How do you support local communities?
We actively participate in charity initiatives, having raised funds for Macmillan Nurses, Crisis at Christmas, and local schools since 2011 through events and donations.
