To deliver exceptional quality and commitment to our clients
At Blackstone Solicitors, we are an award-winning, tenacious law firm based in South Manchester and London, serving businesses and individuals throughout the UK and worldwide. Our team of expert solicitors is dedicated to providing exceptional legal services that cater to the unique needs of our clients. We take pride in our ability to communicate effectively, working closely with our clients to ensure they understand every development in their case. We believe in transparency, presenting timescales and fees upfront to help our clients budget accordingly, and always outlining every possible legal avenue worth pursuing.
Our Services
We offer a wide range of legal services tailored to meet the specific needs of our clients. Our services for businesses include equine law, sports law, corporate solicitors, commercial litigation, commercial property, construction solicitors, and agricultural solicitors. We also provide services for individuals, including residential property, wills and probate, and more. Our team of experts has extensive experience in handling complex legal cases, and we are committed to providing the highest level of service to our clients.
Equine Law
Our equine law services include horse sale and purchase agreements, horse loan agreements, horse ownership agreements, livery agreements and contracts, grazing agreements, training agreements, trade and private seller sale and purchase disputes, agency disputes, equine litigation, equine veterinary disputes, insurance claims and disputes, industry supplier disputes, equestrian partnership disputes, ownership and co-ownership disputes, veterinary negligence, farrier negligence, horse trainer and rider negligence claims, equestrian business sales, and equestrian property sales.
Sports Law
Our sports law services include player/athlete contracts, player breaches, manager contracts, club contracts, club breaches, agent representation agreements, kit and sportswear disputes, intellectual property disputes, commission disputes, HMRC issues, licensing, media and broadcasting, regulatory and governance issues, sports marketing, central contracts in cricket, and more.
Corporate Solicitors
Our corporate solicitors services include companies and business sales and purchase, joint ventures, shareholder agreements, mergers and acquisitions, company reorganisations, partnerships, limited liability partnerships (LLPs), articles of association, business finance, commercial litigation, alternative dispute resolution, breach of contract, building dispute resolution, builder and trade disputes, contract disputes, debt recovery, dispute resolution services, lease disputes, litigation disputes, professional negligence, rent claims, shareholder disputes, and more.
Commercial Property
Our commercial property services include breach of lease, breach of restrictive covenant, commercial conveyancing, dilapidation claims, lease renewal proceedings, commercial planning permission, property development, property disputes, rent recovery, retention of title claims, right of way disputes, service charge disputes, site acquisitions and plot sales, commercial leases, and terminating a commercial lease.
Construction Solicitors
Our construction solicitors services include adjudication, arbitration, collateral warranties and third-party rights, contract drafting, contaminated land, development agreements, due diligence audits for banks and other financial institutions, engineering contracts, framework agreements, guarantees and bonds, I.C.E contracts, JCT contract solicitors, licences, mediation, NEC contract solicitors, overruns in construction projects, parent company guarantees, pre-construction service agreements, regulatory issues in construction, rights to cancel, smash and grab adjudication, and more.
Agricultural Solicitors
Our agricultural solicitors services include buying and selling agricultural land, agricultural land for development, agricultural holdings act 1986, farming disputes, farm partnerships and corporate structures, basic payment schemes, agricultural act 2020, farming property disputes, commercial contracts for farming businesses, agricultural tenancies act 1995, farm business tenancies, and more.
Client Satisfaction and Feedback on Services
Positive Feedback:
The majority of clients have expressed satisfaction with the services provided by Blackstone, highlighting the professionalism, diligence, and expertise of the staff. Key aspects of the positive feedback include the smooth and efficient process, regular updates throughout the house sale, prompt responses to emails, and the helpful attitude of the team.
Gareth Morgan, the Head of Private Clients, has been particularly praised for his patience and thorough explanations, making the process of setting up a Lasting Power of Attorney less daunting for clients. Additionally, the team's ability to handle complex issues, such as commercial evictions, has been commended.
Negative Feedback:
However, there have been a few instances where clients have reported less than satisfactory experiences. These include issues with communication, particularly the use of inexperienced trainees, and allegations of misreading written instructions leading to unfavorable outcomes.
Additionally, some clients have expressed dissatisfaction with the customer service, including instances of rudeness, unprofessional behavior, and a lack of support. There have also been concerns raised about the billing practices, with some clients feeling that they were overcharged for services rendered.
Areas for Improvement:
Based on the feedback, there are a few areas where Blackstone can improve its services. These include ensuring that all staff, particularly those dealing directly with clients, are adequately trained and experienced to handle complex legal matters. Improving communication channels and ensuring that clients are updated regularly on the progress of their cases could also enhance overall satisfaction.
Furthermore, addressing concerns about billing practices and ensuring transparency in the cost of services could help to build trust with clients. Providing ongoing support and maintaining a professional demeanor throughout all interactions are essential for maintaining a positive reputation and attracting new clients.
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