Transform Your Home, Transform Your Life
At Otter Windows, we're trusted local experts when it comes to double glazing and home improvements in Honiton and the surrounding Devon areas. Our passion is serving our community by providing top-quality double glazing installations that enhance the lives of our customers. We're proud to offer a wide range of products, including stunning windows, doors, and conservatories that add style, warmth, and security to homes.
Our Services
We supply and install a variety of double glazing products, including casement windows, flush casement windows, bow and bay windows, tilt and turn windows, aluminum windows, French windows, heritage windows, sash windows, triple glazing, and double glazing UPVC windows. Our door range includes bifolding doors, composite doors, patio doors, front doors, French doors, and stable doors. We also offer a range of living spaces, including conservatories, conservatory conversions, Victorian conservatories, lean-to conservatories, Georgian conservatories, Edwardian conservatories, gable conservatories, bespoke conservatories, and orangeries. Additionally, we provide other products, such as porches, roof trims, and decorative glazing.
Our Commitment to Quality and Customer Service
We're dedicated to providing exceptional customer service and ensuring that our customers are completely satisfied with their double glazing installations. Our team of experts is always available to offer advice and guidance throughout the entire process, from initial consultation to completion. We're proud to offer a 10-year guarantee on all our installations, and we're committed to providing ongoing support and maintenance to ensure that our customers continue to enjoy their double glazing products for years to come.
Why Choose Otter Windows?
There are many reasons to choose Otter Windows for your double glazing needs. Not only do we offer a wide range of high-quality products, but we also provide expert advice, a 10-year guarantee, and a commitment to exceptional customer service. Our products are designed to add style, warmth, and security to your home, while also reducing energy bills and enhancing your overall quality of life. We're proud to be a trusted local expert in Honiton and the surrounding Devon areas, and we look forward to serving you.
Overall Experience
The majority of customers have reported a very positive experience with Otter Windows, praising the company's professionalism, quality of workmanship, and excellent customer service. Many have expressed their delight with the final product, citing improved warmth, reduced noise, and increased functionality in their homes.
Quality of Workmanship
The quality of workmanship from Otter Windows team has been consistently praised, with many customers expressing their satisfaction with the installation process. The fitters were described as friendly, efficient, and knowledgeable, and the work was carried out to a high standard.
Customer Service
The customer service team, particularly Debbie, has been commended for their helpfulness and responsiveness throughout the process. Customers have appreciated the regular updates and communication, which has helped to build trust and confidence in the company.
Minor Issues
While the majority of reviews are positive, a few customers have experienced some minor issues, such as delays in ordering materials, minor faults with the installation, and slightly grumpy fitters. However, these issues were largely resolved quickly and efficiently.
Negative Experiences
A small number of customers have reported more serious issues, including poor aftercare, broken promises, and unfulfilled expectations. In one case, a customer's grandmother was disappointed with the company's failure to provide spare keys as promised.
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