Transforming Your Home, One Window at a Time.
Our Story
Coastal Windows & Conservatories is a family-run business based in Newton Abbot, Devon, with over 30 years of experience in providing high-quality installations of windows, doors, conservatories, and other home improvement products. Our story began in 1988 as a small private trading company, and since then, we have grown into one of the largest home improvement companies in the South West, catering to customers in Cornwall, Devon, North Devon, Somerset, Dorset, and surrounding areas.
Our Services
At Coastal Windows & Conservatories, we pride ourselves on offering a tailor-made service for each customer's individual needs. Our product range includes casement windows, flush casement windows, tilt and turn windows, vertical sliding sash windows, bay and bow windows, composite doors, French doors, sliding patio doors, bi-fold doors, residential doors, and door designer. We also offer a fantastic range of conservatories and porches, kitchens, and roofline and cladding products. Our dedicated sales team provides expert knowledge for your home improvement requirements, and our customer service department ensures excellent after-care support.
Our Philosophy
At Coastal Windows & Conservatories, we believe in providing the highest quality workmanship from manufacturing to installation. We understand that every home requires individual attention, and our products are made to measure, ensuring a perfect fit for each customer's unique needs. We strive to build long-term relationships with our customers, providing a personal touch that sets us apart from larger companies. Our commitment to excellence and customer satisfaction has earned us an excellent reputation in the South West, with over 528 reviews and a 4.8-star rating.
Our Mission
Our mission at Coastal Windows & Conservatories is to provide top-quality products, exceptional customer service, and unparalleled workmanship. We aim to make your home improvement journey seamless, stress-free, and enjoyable. We are dedicated to providing you with the best possible solution for your individual needs, ensuring that your home is transformed into a beautiful, comfortable, and energy-efficient space that you will love for years to come.
Overview of Customer Reviews
The reviews of Coastal Windows and Conservatories are overwhelmingly positive, with customers praising the company's professionalism, quality of work, and excellent customer service.
Quality of Work and Materials
Customers are extremely satisfied with the quality of the materials and workmanship provided by Coastal Windows and Conservatories. They mention that the doors, windows, and conservatories are of high quality, well-fitted, and look great.
Professionalism and Customer Service
The installers, sales team, and customer service representatives are praised for their professionalism, politeness, and courtesy. Customers appreciate the efficient and prompt service, with many mentioning that the work was completed quickly and to a high standard.
Positive Comments
- The installers were friendly, professional, and courteous
- The quality of the materials and workmanship is excellent
- The company's customer service is efficient and prompt
- The sales team is knowledgeable and helpful
- The company's attention to detail is impressive
Negative Comments
- A few customers experienced issues with damaged goods, poor communication, and unresolved problems
- Some customers felt that the company's prices were high
- A few customers experienced minor issues with the installation process
Areas for Improvement
- Improving communication and resolving customer issues promptly
- Providing more competitive pricing
- Ensuring that all goods are delivered in perfect condition
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