Business Details
17 Years
experience
Emergency
services
Your Trusted IT Partner for Business Growth
Established in 2009, Solution Consultants has evolved into a leading provider of IT, telecoms, and cloud solutions for SMEs across the Thames Valley. Our approach centres on understanding the unique challenges and goals of each business, delivering scalable technology solutions that drive growth and operational efficiency. With a team of experienced professionals, we specialise in simplifying complex IT infrastructures, making advanced technologies accessible to businesses of all sizes. Our commitment to service excellence is evidenced by our 24/7 support, fixed-price packages, and proactive monitoring systems.Trusted by over 350 UK businesses, we maintain a relentless focus on client satisfaction, combining technical expertise with transparent communication. Backed by decades of combined industry experience, our team ensures seamless integration of solutions tailored to evolving business needs. We prioritise security-first methodologies while maintaining agility to adapt to the dynamic digital landscape.
Services
IT Support
Cloud Telephony
Connectivity Solutions
Business Mobile
Energy Procurement
Details
- Year established: 2009
Highlights and features
- We offer 24/7 proactive IT monitoring and rapid incident resolution.
- Our fixed-price support packages eliminate unexpected technology costs.
- We provide tailored cloud migration strategies with Microsoft 365 integration.
- Our team holds industry-leading cybersecurity certifications and dark web monitoring expertise.
- We deliver energy procurement solutions with access to 25+ suppliers and 20+ years market experience.
What people say
Super quick response
Great business to work with
Reliable service provision
Polite, helpful, engaging
Kept us fully informed
Services
IT Support
Our fixed-price IT support packages provide comprehensive safeguards for business infrastructure through remote monitoring and patch management. With dedicated engineers maintaining 24/7 system stability, clients benefit from predictable costs and SLA-guaranteed response times. Proactive monthly reporting identifies potential issues before they impact operations, ensuring minimal downtime for SMEs relying on continuous digital connectivity.
Cloud Telephony
Scalable cloud-hosted telephony solutions enable seamless communication across distributed teams through virtual assistants and video conferencing features. Our implementation eliminates traditional infrastructure costs while providing real-time web portal management. Businesses gain the flexibility to add or remove users instantly while maintaining enterprise-grade call quality and disaster recovery capabilities.
Connectivity Solutions
We deploy ultra-reliable connectivity options ranging from FTTP and leased lines to 5G mobile internet, tailored to specific bandwidth requirements. Certified partnerships with major providers ensure optimal network performance. Our SOGEA broadband solutions future-proof businesses against copper network retirements while maintaining cost-effective, high-speed data transmission for cloud-dependent operations.
Business Mobile
Multi-network mobile solutions feature intelligent usage monitoring and self-service portals for real-time SIM management. Our tariff optimisation reduces bill shock through automated alerts and usage restrictions. Designed for SMEs with mobile workforces, this service combines enterprise-grade data security with flexible plans that adapt to changing operational demands.
Energy Procurement
With access to 25+ suppliers, we secure competitive energy contracts while ensuring regulatory compliance and cost efficiency. Our free audits identify metering inaccuracies and consumption patterns. Renewable energy advisory services help businesses qualify for government incentives, combining financial savings with sustainability improvements through solar PV and heat pump installations.
People
Mark Jourdain
Founder & Managing Director
With 15 years in telecoms before founding Solution Consultants in 2009, Mark has driven the company's growth into a leading managed service provider. His leadership focuses on combining technical excellence with client-centric service delivery while maintaining personal interests in sports and animal welfare.
Chris Pollard
Sales Director
Bringing extensive telecoms and IT expertise since joining in 2019, Chris has expanded our client base and regional partnerships. His outside interests include football coaching and caring for various household pets accumulated through family connections, maintaining strong community ties.
Shirley Ralfe
Energy Account Director
With 15 years in corporate management and energy procurement, Shirley provides specialist expertise in business utility solutions. Her professional approach combines strategic account management with personal interests in animal welfare and family activities since joining in 2018.
Rhys GansenJones
Operations & Billing Manager
Joining in 2025 with 11 years' experience in the MSP industry, Rhys optimises operational workflows and billing processes. Outside work, he maintains board game nights with friends while balancing family time with cooking and strategic hobby projects.
Ashley Kennedy
Senior Sales Consultant
Leveraging two decades of telecoms experience, Ash specialises in connecting fast-growing companies with appropriate IT support solutions. His professional approach combines WWE fandom with European city breaks, maintaining industry connections while delivering client-focused services.
Questions
What IT services do you specifically offer SMEs?
We provide managed IT support, cybersecurity solutions, cloud migration, Microsoft 365 implementation, and disaster recovery services tailored to SME needs.
How are your IT support charges structured?
Our fixed-price support model eliminates unexpected costs through transparent monthly billing covering all essential IT maintenance and emergency interventions.
What telecoms solutions do you provide?
Cloud telephony systems, scalable connectivity options, and business mobile plans designed for flexible working arrangements across the Thames Valley region.
Can you assist with energy cost management?
Yes, we secure competitive utility contracts and implement renewable energy solutions through our dedicated Energy Procurement division.
How quickly do you respond to IT emergencies?
Our 24/7 monitoring system enables rapid response with guaranteed SLAs ensuring critical issues receive immediate engineering attention.
What security measures do you implement?
We provide multi-layered protection including endpoint security, email filtering, data encryption, and dark web monitoring integrated with your existing infrastructure.
