Your Partner in Home Cooking
Who We Are
Coopers Appliances is a trusted supplier of high-quality, innovative kitchen and laundry appliances in London. Founded on a passion for transforming living spaces and enhancing daily lives through cutting-edge technology, we offer a curated selection of leading brands and products to suit every household.
Our Expertise
Our dedicated team has extensive knowledge and experience in guiding customers through the process of selecting the perfect appliances for their individual needs. We pride ourselves on offering:
- Expert advice: We provide personalized recommendations based on your specific requirements and lifestyle.
- Comprehensive knowledge: Our team can answer any questions you have about features, functionalities, and installation.
- Competitive prices: We partner with trusted manufacturers to offer competitive prices and regular promotions.
Our Product Range
We proudly represent a diverse range of respected brands, offering:
- Laundry appliances: Washing machines, tumble dryers, and ironing systems from leading manufacturers like Bosch, Neff, and Siemens.
- Cooking appliances: The latest ranges, hobs, ovens, and microwaves from Fisher & Paykel, Neff, and Siemens.
- Cooling and storage: Fridges, freezers, and wine chillers from Bosch and Neff.
Our Commitment
At Coopers Appliances, we are committed to:
- Customer satisfaction: We prioritize your needs and provide exceptional customer service throughout your journey.
- Quality products: We only partner with reputable manufacturers who adhere to strict quality standards.
- Sustainability: We actively seek energy-efficient and eco-friendly products.
Visit Us Today
Come visit our showroom to explore our extensive range of appliances, interact with our friendly staff, and discover the latest innovations in kitchen and laundry technology. We look forward to helping you find the perfect products to elevate your home and enhance your daily life.
Overall Experience
The reviews suggest that Coopers Appliances provides excellent customer service, with many customers praising the staff's knowledge, helpfulness, and efficiency. However, some customers have had negative experiences with the company, citing rudeness, mis-selling, and poor customer service.
Positive Aspects
Staff and Service
Many customers have praised the staff at Coopers Appliances, naming specific employees who provided excellent service. The staff were knowledgeable, helpful, and efficient, making the purchase and installation process smooth and easy.
Product Range and Quality
Customers have also praised the range and quality of appliances available at Coopers Appliances, with some stating that they were able to find products that met their specific needs.
Delivery and Installation
The delivery and installation process was also praised by many customers, with staff going the extra mile to ensure that products were delivered and installed efficiently and effectively.
Negative Aspects
Poor Customer Service
Some customers have reported poor customer service, including rudeness, dismissiveness, and a lack of willingness to resolve issues. In some cases, customers felt that they were not treated with respect or care.
Mis-selling and Warranty Issues
Some customers have reported being mis-sold products, with promises of extended warranties that were not honoured. Others have experienced issues with warranty claims, with the company failing to take responsibility or provide adequate solutions.
Lack of Accountability
Some customers have reported feeling let down by Coopers Appliances, with the company failing to take responsibility for issues or provide adequate solutions.
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