Family run, Expertly Done.
The Glasses Factory is an opticians, eyewear, and eye care specialist bringing you top brands and designs at affordable prices. We have been operating since 2009, and our specialists have a wealth of knowledge and experience making us the most competitive, quick, and friendly service available in your locality. Offering clinical eye tests, our qualified optometrists will ensure the highest standards of care with state-of-the-art facilities.
Our Services
At The Glasses Factory, we offer a wide range of services to cater to all your eye care needs. From clinical eye tests to eyewear and lens services, we have got you covered. Our onsite lab is equipped with state-of-the-art technology, allowing us to provide fast and efficient service. We can make your glasses within an hour using our Nidek robotic technology, and we keep a wide range of lenses in stock.
Lens Options
Choosing the perfect lenses depends on your individual needs, budget, and lifestyle. Our in-store experts will help you choose the perfect lenses, depending on your condition, you may be prescribed glasses that have either single focus lenses, bifocal lenses, or varifocal lenses. We also offer a range of additional enhancements, such as anti-scratch coating, thinner and lighter lenses, and more.
Eye Care Plans
At The Glasses Factory, we understand the importance of regular eye care. That's why we offer a range of eye care plans tailored to meet your specific needs. From routine check-ups to emergency appointments, we are committed to providing you with the highest level of care.
About Our Company
Already a reputable business with our original branch in Blaydon, our customers traveled from far and wide for our outstanding services. Upholding our focused customer convenience service, it was natural for us to bring our stores to the advantage of others, opening in North East. Our services and stores are now faster and more professional than ever, making us one of the best opticians, eye care specialists, and eye wear providers in the North East of England.
Overall Experience
The majority of customers have reported an excellent experience at The Glasses Factory, praising the friendly and professional staff, speedy service, and high-quality products.
Staff and Service
The staff at The Glasses Factory have been consistently praised for their expertise, patience, and understanding. Many customers have mentioned specific staff members, such as Emily, Paula, and Usman, who provided exceptional service and went above and beyond to meet their needs.
Products and Prices
Customers have been satisfied with the wide range of frames available, and the competitive prices offered by The Glasses Factory. Many have mentioned the good value for money and the convenience of the service.
Positive Aspects
- Friendly and professional staff
- Speedy service
- High-quality products
- Competitive prices
- Wide range of frames available
- Good value for money
Negative Experiences
However, a few customers have reported negative experiences, citing issues with faulty products, poor service, and misleading advertising.
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