Your vision, our expertise, bringing your project to life
Serene Stone Ltd. proudly stands as a leading manufacturer and supplier of high-quality architectural cast stone dressings and concrete products throughout the UK. Founded in 2011, our journey has been marked by innovation, meticulous craftsmanship, and a unwavering commitment to delivering exceptional customer satisfaction. Situated just off the M1 in Nottinghamshire, we leverage our strategic location to efficiently deliver our products to building projects across the nation.
Years of Expertise & Bespoke Solutions
With a wealth of experience spanning over a decade, Serene Stone has become renowned for its ability to translate client visions into reality. Our dedicated design and production team collaborates closely with you to understand your unique requirements and create tailored solutions that seamlessly integrate with your project. Our expertise extends far beyond standard products, encompassing the intricate craft of bespoke designs.
Our Comprehensive Portfolio
Our extensive portfolio boasts an impressive array of standard products, encompassing everything from classic heads and cills to band courses, string courses, coping stones, pier caps, spheres, corbels, gable vents, quoins, ashlar keystones, porticos, date and numbering stones, and balustrading material. These meticulously crafted pieces adhere to the highest standards, manufactured in accordance with the stringent BS1217 standards and crafted using only naturally sourced materials.
Tailored Solutions & Expertise
Beyond our extensive product range, Serene Stone specializes in providing bespoke design and manufacturing services. Should you requireModifications to existing designs, wish to match existing stonework, or desire unique creations, our in-house CAD design team stands ready to translate your concepts into detailed working drawings. Our skilled woodworking joiners then meticulously craft bespoke moulds from these detailed plans, ensuring precise and stunning results.
Collaboration & Customer Care
At Serene Stone, we pride ourselves on fostering close relationships with our clients. We engage in open communication, actively collaborating with you throughout the entire process, from initial design and production to delivery and installation. Our dedicated customer service team is always available to address your queries and ensure your complete satisfaction.
Overall Experience
The reviewers' experiences with the company can be broadly classified into two categories: excellent and poor.
Positive Aspects
Customer Service
The company's customer service has been praised by multiple reviewers. They were patient, helpful, and attentive to the customers' needs, taking the time to discuss and advise on design requirements and providing technical drawings for sign-off before casting.
Product Quality
The stonework delivered was described as "amazing" and "excellent", indicating high quality and attention to detail.
Fair Treatment
One reviewer noted that they were treated with the same level of service and attention despite having a small project and limited budget.
Negative Aspects
Customer Service
On the other hand, one reviewer had a terrible experience with the customer service, describing it as "horrid" and recommending that others avoid the company.
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