Business Details
Emergency
services
Your Trusted Veterinary Partner in Lancaster
Bay Vets is a dedicated veterinary practice committed to providing comprehensive care for pets throughout their lives. Our team of experienced professionals delivers services ranging from routine health checks to complex surgical procedures across four strategically located surgeries in Lancashire and South Cumbria. Recognised for excellence, we hold accreditation from the Royal College of Veterinary Surgeons Practice Standards Scheme, ensuring the highest standards of treatment. Our 24/7 emergency services, staffed by our own team, guarantee consistent care for urgent needs. With a focus on feline-friendly practices, advanced diagnostics, and referral services for challenging cases, we combine cutting-edge expertise with compassionate support for pet owners.Our commitment extends beyond clinical care through educational resources, puppy parties for socialisation, and community engagement initiatives. Backed by decades of collective experience, our veterinarians and nurses prioritise ongoing professional development to maintain industry leadership. We serve as a trusted partner for pet health, offering tailored solutions from preventative care to specialist interventions.
Services
Vaccinations
Neutering
Dentistry
Microchipping
Emergency Care
Referral Services
Puppy Parties
Diagnostic Imaging
Senior Pet Care
Flea & Worm Treatment
Highlights and features
- We offer 24/7 emergency veterinary care staffed by our own experienced team
- Our four RCVS-accredited surgeries provide comprehensive pet healthcare services
- We specialise in feline-friendly practices and complex referral case treatments
- Our team includes veterinarians with postgraduate qualifications in specialist areas
- We combine advanced diagnostics with compassionate, community-focused care
Associations and certifications
- Royal College of Veterinary Surgeons Practice Standards Scheme
What people say
Compassionate care
Experienced team
24/7 availability
Clean facilities
Expert referrals
Services
Emergency Care
Our 24/7 emergency veterinary service provides immediate care for critical pet health issues. Staffed by our own experienced team, we handle trauma cases, poisoning incidents, and acute illnesses with advanced diagnostic equipment and intensive care facilities. Clients benefit from consistent care as their regular veterinary team manages both routine and emergency visits.
Referral Services
We accept complex cases from other veterinary practices for advanced treatments and specialist procedures. Our facilities include surgical expertise in orthopaedics and soft tissue operations, supported by diagnostic imaging and laboratory services. This service ensures pets receive expert care for challenging medical conditions requiring specialist intervention.
Puppy Parties
Designed for puppies up to 16 weeks, these sessions promote early socialisation and behavioural development. Owners learn about vaccination schedules, parasite control, and health management while puppies interact in controlled environments. The programme helps prevent future behavioural issues through structured social experiences during critical developmental periods.
Diagnostic Imaging
Advanced diagnostic imaging services include ultrasound, X-ray, and endoscopy for accurate health assessments. Our veterinarians with specialist qualifications in diagnostic imaging interpret results to inform treatment plans. This technology enables precise diagnosis of internal conditions, supporting effective medical and surgical interventions.
Feline Medicine
We offer dedicated feline healthcare services including routine check-ups, chronic disease management, and surgical treatments. Our cat-friendly accredited facilities reduce stress for feline patients, with specialists addressing conditions like diabetes, kidney disease, and behavioural issues. The service includes home visit options for nervous cats.
People
Dr Katie Kyle
Clinical Director
Graduated from the Royal Veterinary College in 2002, with experience in small animal practice and feline specialism. Works at Morecambe surgery, enjoys outdoor activities with her Labrador Edie.
Dr Colin Houston
Director of Referral Services
Qualified in 1999 with Edinburgh University, holds certificate in Small Animal Surgery. Specialises in orthopaedics and soft tissue surgery, works with wife Catherine at Milnthorpe surgery.
Dr Catherine Houston
Small Animal Practitioner
Edinburgh graduate with 20 years' experience in companion animal practice. Special interest in veterinary medicine, works at Milnthorpe surgery while raising three children in the Lake District.
Dr Louise Tulley
First Opinion Lead Vet
Edinburgh graduate specialising in feline medicine. With 20 years' experience, she leads clinical standards across surgeries while balancing family life and outdoor hobbies in Lancaster.
Dr Susi Fernandez Parker
Veterinary Surgeon
Qualified in Spain in 2012, holds postgraduate certificates in feline medicine. Specialises in ultrasonography at Lancaster practice, enjoys international travel and caring for her cat Luah.
Questions
What veterinary services do you offer?
We provide comprehensive services including vaccinations, neutering, dentistry, emergency care, referral treatments, and specialist feline medicine across four locations.
Do you offer 24/7 emergency care?
Yes, our emergency services operate 24/7 with our own staff ensuring consistent care for urgent pet health issues.
Are your practices accredited?
All four surgeries hold Royal College of Veterinary Surgeons Practice Standards Scheme accreditation for quality assurance.
How can I book an appointment?
Contact any of our four surgeries directly by phone to schedule appointments for routine or emergency care.
Do you provide pet transport?
Yes, we offer pet transport assistance for clients needing help bringing their animals to appointments.
What puppy care resources exist?
We host puppy parties for socialisation, provide vaccination programmes, and offer online advice videos for new pet owners.
