Providing expert care for your furry friend, 24/7!
At Bay Vets, we pride ourselves on being a long-established, proudly independent, veterinary practice that provides tailored health care for your pet. Our passionate and knowledgeable team works together to look after you and your pet throughout their life, from everyday health advice to emergency help and expert referral care.
Our Services
When you visit Bay Vets, your animal should normally not need to be referred elsewhere for treatment. Between our four surgeries, we are equipped to conduct everything from thorough general health checks right through to major surgical procedures. Our expertise means that we are recognised in the surrounding area as somewhere other veterinary practices can send particularly difficult cases for treatment. Our services include nurse clinics, microchipping, neutering, dentistry, and more.
Our Practice
Our practice has four branches spread across Lancashire and South Cumbria; Caton, Lancaster, Morecambe, and Milnthorpe. All our surgeries have achieved accreditation to the Royal College of Veterinary Surgeons practice standards scheme, which means that your pet will receive nothing but the highest standard of treatment.
Pet Health Care Plan
We understand that it's important to you that your furry friend is healthy and happy at all times, and has a reliable veterinary expert to visit when they need professional care. Bay Vets is here for you 24/7 and because we use our own staff for our out-of-hours cover, you are guaranteed consistency of care.
Help & Resources
We are committed to providing our clients with the best possible resources to care for their pets. This includes a symptom checker, poisons guide, pet health advice, and a video library. Our team is dedicated to providing the highest level of care and service to our clients and their pets.
Positive Feedback
Many reviewers praised the care and compassion shown by the vets and staff. Some mentioned that the vets took the time to explain options and treatments clearly, making them feel comfortable and informed throughout the process. The level of empathy and sensitivity shown by some vets was exceptional, making a difficult time easier to bear.
Negative Feedback
On the other hand, some reviewers had a very different experience. They felt rushed, pressured, and lacked empathy from the vets and staff. Some felt that the vets were insensitive, rude, and didn't take the time to understand their concerns. The reception area was also criticized for being unprofessional and lacking in sensitivity.
Common Themes
- Many reviewers praised the compassion and empathy shown by some vets and staff.
- Some reviewers felt rushed and pressured by the vets, leading to feelings of anxiety and distress.
- The reception area was criticized for being unprofessional and lacking in sensitivity.
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