Delivering Quality Everyday
At Town & Country Cleaners, we pride ourselves on being one of the most trusted and reliable commercial and industrial cleaning companies in Kent, Essex, Sussex, Greater London, and beyond. With decades of cleaning excellence, our team of dedicated professionals is committed to delivering high-quality cleaning services that exceed our clients' expectations.
Our Services
We offer a comprehensive range of cleaning services designed to cater to the unique needs of various industries and environments. Our services include Daily Cleaning, Out of Hours Cleaning, Deep Cleaning, Window Cleaning, Kitchen Cleaning, Washroom Hygiene Services, Floor Care, Janitorial Services, Carpet Cleaning, Grounds Maintenance, Pest Control, and Consumables. Whether you're a corporate business, educational institution, housing estate, local authority, manufacturing facility, shopping centre, or pharmaceutical company, we have the expertise and resources to provide tailored cleaning solutions that meet your specific requirements.
Our Values
At Town & Country Cleaners, we are guided by our core values of Quality, Integrity, Sustainability, and Community. We believe that quality is not just about cleaning; it's about building long-term relationships, protecting the environment, and supporting the local community. Our commitment to sustainability is reflected in our eco-friendly practices, and we strive to make a positive impact on the environment.
Why Choose Us
With decades of expertise, state-of-the-art equipment, and a team of dedicated professionals, we are confident in our ability to deliver exceptional cleaning services that meet the highest standards of quality and excellence. Our comprehensive safety protocols, customised cleaning plans, and commitment to sustainability set us apart from the rest. Trust us to handle your cleaning contract, and experience the peace of mind that comes with knowing your premises are in good hands.
Our Goals
Our goal is to provide a hassle-free cleaning experience that exceeds our clients' expectations. We achieve this by listening to our clients' unique needs, devising tailored cleaning plans, and delivering high-quality services that meet the highest standards of excellence. We strive to build long-term relationships, support the local community, and protect the environment through our eco-friendly practices.
Driver and Cleaning Staff Performance
The reviews highlight concerns about the performance of drivers and cleaning staff. One reviewer reported an aggressive driver, while others praised specific cleaners, such as Fatimer and Paul, for their excellent work. However, several reviewers criticized the cleaning staff for being lazy, not doing their job properly, and being unprofessional.
Management and Communication
Reviewers criticized the management and communication within the company. Several reviewers reported poor communication, favoritism, and unprofessional behavior from supervisors and managers. One reviewer mentioned that the company took too long to address issues, and another mentioned that the management was unresponsive to concerns.
Working Conditions and Pay
Reviewers expressed dissatisfaction with the working conditions and pay. One reviewer mentioned that the company did not provide necessary resources, such as labeled spray bottles, and that the uniforms were uncomfortable. Another reviewer criticized the low pay and mentioned that the company did not care about the staff.
Professionalism and Quality of Service
Several reviewers criticized the company's professionalism and quality of service. One reviewer reported that the company did not fulfill its contractual obligations, and another mentioned that the cleaning standards were poor. Another reviewer reported that the company did not provide necessary resources, leading to poor service.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. They praised the company's commitment to safety during the pandemic, the supportive management, and the great work done by specific cleaners.
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