Get help from your GP anywhere, at any time!
At Harcourt Medical Centre, we are committed to providing our patients with the best possible care and service. Our team of experienced healthcare professionals strive to deliver patient-centred care, tailored to meet the unique needs of each individual. With a focus on innovation and technology, we offer a range of online services to make it easier for you to manage your healthcare and communicate with us.
Our Services
We understand that navigating the healthcare system can be daunting, which is why we offer a range of services to support you every step of the way. From online consultations to repeat prescriptions, we aim to make accessing healthcare as seamless as possible. Our services include:
- Online Consultation: Get help from your GP with Klinik! You can submit any medical query, including an appointment request.
- Repeat Prescriptions: Order your repeat prescriptions online and choose a pharmacy for your prescriptions to be sent to.
- Online Booking Tool: Get started with our online booking tool, PATCHS, and answer 4 simple questions to get the help you need quickly.
- Self-Care Information: Access self-care information and advice on hundreds of conditions and treatments through the NHS App.
Our Commitment to You
At Harcourt Medical Centre, we are dedicated to providing high-quality care and service to our patients. We believe in the importance of accessibility, convenience, and innovation in healthcare. Our team is committed to staying up-to-date with the latest advancements in medical technology and techniques, ensuring that our patients receive the best possible care.
Our Practice
Our practice is located at Crane Bridge Road, Salisbury, Wiltshire, SP2 7TD, and we are open from 8:00 am to 6:30 pm, Monday to Friday. We operate a disabled access policy and have wheelchair ramps, toilets, and consulting rooms that are designed to be accessible to all. If you have any specific requirements, please let us know in advance so we can make arrangements to accommodate you.
Overview of Harcourt Medical Centre
Positive Experiences
Harcourt Medical Centre has received praise for its prompt response to telephone calls and email questions, as well as its efficient and welcoming service from the doctors, nurses, and receptionists. Patients have appreciated the personal service provided by the doctors and the practice's ability to deliver exceptional care.
Negative Experiences
However, some patients have reported negative experiences with the receptionist team, citing rudeness, lack of empathy, and difficulty in booking appointments. Some have also expressed frustration with the requirement to disclose personal medical information to receptionists and the perceived lack of medical training among them.
Specific Issues
- Receptionist attitude and behaviour
- Difficulty in booking appointments, including online booking service issues
- Requirement to disclose personal medical information to receptionists
- Perception of receptionists lacking medical training
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