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NHS GP Services in Salisbury
Harcourt Medical Centre is a well-established NHS GP practice serving patients in Salisbury and surrounding areas. Since our inception, we have dedicated ourselves to delivering comprehensive primary medical care through a combination of face-to-face consultations, telephone appointments, and innovative online services. Our team of experienced GPs, nurses, and healthcare professionals utilise advanced digital platforms like RapidHealth, PATCHS, and Accurx to streamline patient triage and administrative requests.

Regulated by the Care Quality Commission and rated 'Good', we maintain rigorous standards in diagnostic services, treatment provision, and patient safety protocols. With a commitment to continuous improvement, we actively engage patients through participation groups and adhere to strict data protection frameworks while offering extended access services for urgent care needs.
Services
GP Consultations Online Triage Prescription Management Health Checks Emergency Referrals
Highlights and features
  • We offer integrated online triage systems for efficient patient care
  • Our practice maintains CQC 'Good' rating for service standards
  • Experienced team of GPs and healthcare professionals available
  • 24/7 NHS 111 access for urgent non-emergency medical advice
  • We provide medication synchronisation service for patient convenience
Associations and certifications
  • Care Quality Commission
What people say
Efficient online systems Knowledgeable staff Responsive care
Services
GP Consultations
We provide comprehensive face-to-face and virtual GP consultations for patients of all ages. Our services include diagnosis, treatment planning, and ongoing management of chronic conditions. Patients can book appointments through our online system or by phone during practice hours.
Online Triage
Our digital triage system enables patients to submit medical requests online through platforms like PATCHS and Accurx. This system helps prioritise care needs and ensures patients receive appropriate clinical attention through the most suitable channel.
Prescription Management
We offer online repeat prescription ordering through NHS App and SystmOnline. Patients can manage medication requests, access medicine information, and arrange pharmacy collections. Our pharmacists provide medication reviews and dosage synchronisation services.
Health Checks
The practice provides comprehensive health checks including NHS cancer screening programmes and risk stratification assessments. These services help identify potential health issues early and implement preventative measures through our integrated care records system.
Emergency Referrals
For urgent medical needs outside practice hours, we provide access to NHS 111 services and emergency home visits for housebound patients. Our team coordinates with local emergency services for life-threatening situations requiring immediate intervention.
People
Dr Benjamin Kay
Registered Manager
Dr Kay oversees clinical standards at Harcourt Medical Centre, ensuring compliance with CQC regulations. With extensive NHS experience, he leads our team in delivering quality patient care while maintaining strict data protection protocols.
Questions
How do I book a GP appointment?
Book through our online system (NHS App/SystmOnline), call 01722 333214 during opening hours, or visit our Salisbury practice in person.
What online services are available?
We offer digital triage via PATCHS/Accurx, online prescriptions, appointment booking, and secure messaging through NHS Digital platforms.
How do I order repeat prescriptions?
Use NHS App/SystmOnline, or submit paper forms at our practice. Allow two working days processing time and nominate a pharmacy for collection.
What if I need urgent care?
Call us before 11am for home visits, use NHS 111 online for non-emergencies, or dial 999 for life-threatening emergencies.
How does data sharing work?
We follow strict NHS data protocols. Your information is shared only for direct care purposes with your consent or as required by law.