A Journey of Quality Coach Hire Since 1945
Our story began in 1945 when Ted Scotland and Bob Bates recognized the need for reliable transportation in their rural community. Starting with a single Charabanc, they began by transporting farm workers across fields and subsequently expanded to providing safe and comfortable school transport for children. This dedication to transporting people efficiently and comfortably eventually blossomed into the reputable coach hire company we are today.
Dedicated to Quality and Customer Satisfaction
Throughout our history, quality and customer satisfaction have been at the heart of our philosophy. We prioritize punctuality, comfort, and personal attention to ensure an exceptional travel experience for every passenger. Our skilled and experienced team is committed to understanding your individual needs and providing a personalized coach hire solution that exceeds expectations.
A Diverse Fleet for Every Need
Our diverse fleet caters to a variety of travel needs, offering:
- Private Coach Hire: Ideal for executive travel, sight-seeing tours, and private events.
- Commercial Coach Hire: Reliable transportation for businesses, employees, and group travel.
- Coach Hire for Events: Stress-free transportation for conferences, festivals, and social gatherings.
- Home-to-School Services: Door-to-door school transport for children, ensuring safe and comfortable travel.
- School Transport: Comprehensive school transportation solutions for local authorities and educational institutions.
Continuing a Legacy of Excellence
Today, Scotland & Bates stands as a trusted leader in coach hire, proudly serving Ashford, Maidstone, Tunbridge Wells, and surrounding areas for over 70 years. Our unwavering commitment to quality, personalized service, and client satisfaction has enabled us to forge long-lasting relationships with individuals and businesses alike.
Contact us today to explore our comprehensive range of coach hire solutions and discover how we can help you plan your next journey with confidence and comfort.
Overall Experience
The reviews for Scotland and Bates highlight the company's exceptional service, friendly and helpful staff, and excellent coaches. The majority of reviewers have had positive experiences with the company, with many praising the helpful and knowledgeable drivers, nice coaches, and good value for money.
Positive Aspects
The company's staff are described as "friendly, kind, and helpful", with one reviewer mentioning that Clive, Chris, and the rest of the team make you feel very welcome. The coaches are said to be "immaculately clean" and the drivers are described as "knowledgeable and helpful". Several reviewers mention that the company offers good value for money, with one stating that the hire costs are "very reasonable".
Negative Aspects
However, there are some negative comments regarding the company's service. One reviewer had a disagreement with a driver who would not allow their child and friends to board the coach despite having paid for the service. Another reviewer reported being treated poorly by a coach driver who was "utterly disgraceful", "badly mannered", and "very rude". This reviewer also mentioned that the driver restricted the children's use of the toilet and would not allow them to talk above a whisper.
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