Trust us to keep your wastewater flowing freely!
At Sapphire Environmental Ltd., we take pride in being one of the leading providers of sewage treatment plant servicing, maintenance, and repair solutions in the UK. With years of experience and a team of expert engineers, we offer a comprehensive range of services designed to keep your sewage treatment system running smoothly and efficiently.
Our Services
Our team of accredited service engineers offers maintenance and repair services for all makes of sewage treatment plants, including Klargester, Conder, Vortex, Quantum, Falcon, APEX, Clearwater, Titan, Entec, Fitlerpod, Bio-Pure, Biodigester, Valance, PureFlo, WPL, BioKube, Jewel, Waterwise, Burnham, Diamond, Tricel, Marsh, and more. We understand the importance of regular maintenance and emptying of sewage treatment systems to ensure they produce an effluent that meets legal standards.
Our maintenance services include regular servicing, repairs, and emptying of septic tanks, as well as providing advice on how to look after your system, spare parts, and effluent quality testing. We also offer a sludge test to determine emptying requirements and provide a service report after each visit, which you must keep for 7 years under the wastewater regulations.
Our Expertise
We have maintenance manuals and design data for all makes of treatment units, including obsolete models that are no longer in production. Our team has passed the British Water Accredited Sewage Treatment Plant Service Engineers course, which includes an examination at the end of the course. We are partnered and accredited with many sewage treatment plant manufacturers, ensuring that our services meet the highest standards.
Nationwide Coverage
We are based in Northumberland, but we have local service engineers and septic tank emptying companies covering most of the UK. We organize sewage tankers for all regions, including Avon, Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Cheshire, Cornwall, Cumbria, Derbyshire, Devon, Dorset, Durham, East Sussex, Essex, East Yorkshire, Gloucestershire, Hampshire, Herefordshire, Kent, Lancashire, Leicestershire, Lincolnshire, Norfolk, Northamptonshire, North Yorkshire, Nottinghamshire, Northumberland, Oxfordshire, Rutland, Somerset, Staffordshire, Suffolk, Shropshire, South Yorkshire, Warwickshire, Worcestershire, Wiltshire, West Yorkshire, all of Wales and Scotland.
Company Performance
Sapphire Environmental's performance has been inconsistent, with one reviewer experiencing poor service and another experiencing excellent service. Victoria Armitage, who gave the company 1 star, reported that Colin jnr (presumably an employee) set up the sewage treatment tank incorrectly, which resulted in it malfunctioning and requiring costly repairs. The reviewer felt that Colin was unresponsive and defensive when approached about the issue.
On the other hand, Kevin Smith, who gave the company 5 stars, reported that the Sapphire Environmental Engineer travelled a significant distance to investigate a suspected fault on his sewage treatment plant. The engineer was able to diagnose and fix the issue, and the treatment plant was functioning correctly within 24 hours.
Communication and Responsiveness
Communication and responsiveness have been an issue for Victoria Armitage, who felt that Colin was unresponsive and defensive when approached about the problem. However, Kevin Smith had a positive experience and reported that the engineer was able to diagnose and fix the issue quickly.
Value for Money
Victoria Armitage did not feel that the service she received was good value for money, as she reported paying 200 to fix a problem that was caused by Colin's mistake. Kevin Smith did not comment on the value for money he received, but he was satisfied with the service he received.
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