Find Your Perfect New Fireplace, Today!
Craftstone of Sussex is a proud family-run business that has been passed down through the generations. We specialise in providing a wide range of high-quality fireplaces and wood-burning stoves, all of which are available at affordable prices. Our selection of products is vast, ranging from gas, electric, and solid fuel fires in various styles to hearths, hob grates, and cast iron radiators. At Craftstone of Sussex, we are committed to finding the perfect product to suit your needs and property.
Our Product Range
Our supplies cater for a wide variety of fireplaces, from traditional to contemporary styles. We have a price beater guarantee, ensuring that we will beat the price of any matching product from any other independent high-street company in the local area. Our fireplaces are all Eco Design Compliant, reducing harmful emissions. We offer a wide range of products, including:
- Gas fires
- Electric fires
- Solid fuel fires
- Wood burning stoves
- Hearths
- Hob grates
- Cast iron radiators
- Verine Fires
- Michael Miller Collection
- Global Gas Fires
- Celsi Electric
Our Services
At Craftstone of Sussex, we offer free quotations to all our clients in the area. Our team of professionals is always available to help, and we offer a quality guarantee on all fireplaces that we provide. We have years of experience and are professionally trained, ensuring that you receive the best possible service. Our team is always happy to answer any queries you may have about our products, payment methods, and other parts of our services.
Our Promise
At Craftstone of Sussex, we are committed to providing our customers with the best possible service. We only stock the best fireplace products in the area, each of which has been precisely made from the best materials and made to perfection. We understand that choosing the right fireplace for your home can be a significant decision, and we are here to help. We offer free quotations, and our team of experts is always on hand to answer any questions you may have.
Our Location
Craftstone of Sussex is located just off Seaford's main shopping street, Broad Street. We are open six days a week, from 10 am-5 pm on weekdays and Saturdays, and from 10 am - 1 pm on Wednesdays. We invite you to pop into our friendly shop, have a chat with us, and we'll find the perfect fireplace for you!
Overall Experience
The reviewers have had a mixed experience with the service provider, with some having an excellent experience and others being disappointed.
Positive Aspects
Responsive and Knowledgeable Service
Many reviewers praised the service provider for being responsive, knowledgeable, and helpful throughout the process. They appreciated the excellent service, including honouring pre-covid estimates, and delivering bespoke fireplaces at a normal cost.
Timely and Clean Work
The reviewers were also pleased with the timely and clean work done by the service provider. They mentioned that the work was done on time, and the result was gorgeous.
Highly Recommended
Most reviewers highly recommended the service provider, stating that they would definitely recommend them to others.
Negative Aspects
Poor Service and Damaged Property
On the other hand, some reviewers had a negative experience, citing poor service, broken promises, and damaged property. They expressed disappointment with the lack of response to their queries and the damage caused to their fireplace surround.
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