A passion for wood burners and sustainable warmth!
Mystove is a local, family-run business based in Burgess Hill, serving Mid Sussex with a passion for wood burning stoves and sustainable warmth. We offer a complete service, from initial consultation and advice on the best stove for your individual home, to a free home survey and professional installation by HETAS-qualified engineers. We pride ourselves on our personal and helpful approach, ensuring that every customer receives the attention and guidance they need to make the right choice for their home.
At Mystove, we only supply and install stoves that are Defra approved and Ecodesign ready, ensuring that our customers can enjoy the benefits of a wood burning stove while also reducing their carbon footprint. We are authorised stockists for log burning stoves in Mid Sussex for the supply and installation of wood burners from Woodwarm, Hunter, FDC, Ecco, and Salamander Hobbit stoves. We have a wide range of carefully chosen stoves on display in our showroom, and we are always happy to help customers find the perfect stove for their home.
Our Services
Our services include:
- Free home survey: The first step towards enjoying the benefits of a wood burning stove in your home is to contact us to arrange your free home survey. We will assess the work required to install your stove and discuss your needs, including any necessary fireplace preparation.
- Wood burner and multi-fuel stove installation: Our HETAS-qualified engineers will carry out a professional installation of your chosen wood burner, ensuring that it is safe and efficient. We only use the highest quality materials and equipment, and we take great care to minimise disruption to your home.
- Maintenance and repair: We offer a range of maintenance and repair services to keep your wood burning stove in excellent condition, including chimney sweeping, flue lining, and stove servicing.
- Custom fireplace building: Our skilled stonemasons can create a bespoke fireplace to complement your wood burning stove, ensuring that it is both functional and beautiful.
Why Choose Mystove?
At Mystove, we are committed to providing the highest standards of service and quality. We believe that a wood burning stove is not just a heating appliance, but a focal point and a source of comfort and relaxation in your home. That's why we take the time to understand your needs and preferences, and offer personalised advice to help you make the right choice.
We are proud of our reputation for excellence and customer satisfaction. Our reviews on Checkatrade speak for themselves, with many customers praising our professionalism, expertise, and value for money. We are also members of the Stove Industry Alliance and the Guild of Master Craftsmen, ensuring that we adhere to the highest industry standards.
If you are considering a wood-burning stove for your home, we would be delighted to help. Please contact us to arrange your free home survey and take the first step towards a warmer, cosier home.
Summary of Customer Reviews for MyStove
The customer reviews for MyStove are overwhelmingly positive, with numerous customers praising Phil and his team for their exceptional service, expertise, and high-quality workmanship. Several customers have highlighted the helpful advice provided by Phil, who took the time to understand their needs and preferences. The installation process was described as smooth and efficient, with minimal disruption to the home.
Many customers were also impressed with the after-sales service, including prompt responses to queries and issues. The quality of the log burners and other products supplied by MyStove was also praised, with customers noting the efficiency and warmth they provide.
In addition to the excellent service and product quality, several customers appreciated the friendly and approachable nature of Phil and his team, making the entire experience a pleasure from start to finish.
Key Positive Points:
- Exceptional service and expertise
- High-quality workmanship and products
- Helpful advice and understanding of customer needs
- Efficient installation process
- Friendly and approachable team
- Excellent after-sales service
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