Quality at low prices for the pets that you love
Here at Pet-Shopper, we pride ourselves on being a leading online pet superstore, dedicated to providing quality products at low prices for the pets that you love. Established since 1999 in the heart of Ormskirk, Lancashire, UK, we have built a reputation for delivering exceptional customer service and an unparalleled range of pet products.
Our Story
Our journey began with a simple yet passionate goal: to provide pet owners with access to high-quality pet products at affordable prices. Over the years, we have grown and evolved, but our commitment to this core principle remains unwavering. Today, we are proud to be an independent, bricks-and-mortar pet store, serving the needs of discerning pet owners across the UK.
Our Services
At Pet-Shopper, we understand that every pet is unique, with their own individual needs and requirements. That's why we offer a comprehensive range of pet products, catering to cats, dogs, small animals, reptiles, birds, and even fish. From healthy feeds and supplements to pet remedies and accessories, we have everything you need to keep your furry friend happy and healthy.
Our pet store in Ormskirk, Lancashire, is a haven for pet owners, boasting an Aladdin's cave of pet foods and products. We also offer a convenient online shopping experience, with free delivery on all orders over 50 to UK mainland. For our local customers, we provide free delivery within a 5-mile radius of Ormskirk town centre.
Our Values
At Pet-Shopper, we believe in promoting responsible pet ownership and the importance of pet care. We're committed to providing our customers with expert advice, guidance, and support, helping them make informed decisions about their pet's health and wellbeing.
Why Choose Pet-Shopper?
With over 20 years of experience, we have built a reputation for excellence, trust, and reliability. Our customers trust us to deliver quality products, exceptional customer service, and expert advice. We're proud of our repeat business, with customers returning to us time and time again, and we continually work hard to improve our services and products to meet their evolving needs.
Overall Impression
Pet Shopper has received an overwhelmingly positive response from customers, with 15 out of 17 reviewers leaving 5-star ratings. The majority of customers have praised the store's excellent customer service, helpful and knowledgeable staff, quick delivery, and competitive pricing.
Speed of Delivery and Communication
Many customers have appreciated the speed of delivery, with some receiving their orders within 3 days. Steve, the staff member, has been particularly commended for his helpfulness and prompt responses to customer queries.
Product Range and Quality
The store's product range and quality have also been praised, with customers noting the impressive assortment of pet supplies and the high standard of the products. Several reviewers have mentioned that they have not found similar products elsewhere.
Staff and Customer Service
The staff at Pet Shopper have been consistently praised for their friendly, helpful, and knowledgeable demeanor. Customers have appreciated the advice and guidance they have received from the staff, particularly Steve, who has gone above and beyond to ensure customer satisfaction.
Negative Feedback
However, one reviewer, Evelina, had a negative experience with the store. She reported poor communication, receiving the wrong products, and being left in a "queue" for almost 2 weeks.
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