Your Partner in Quick and Reliable Appliance Repairs
At Trio Domestic Appliances, we take pride in being the ONLY officially authorised Samsung white goods repair service in the east of England. We serve customers across Bedfordshire, Buckinghamshire, Cambridgeshire, East Anglia, Hertfordshire, Leicestershire, and Northamptonshire. With years of experience and a team of highly skilled engineers, we guarantee efficient and reliable repairs for all your Samsung appliances.
What Sets Us Apart?
Our commitment to exceptional service sets us apart. We are:
- Officially authorised by Samsung: We are the official repair partner for Samsung in the region, ensuring genuine parts and expertise.
- Which? Trusted Trader: Our commitment to customer satisfaction has earned us the prestigious Which? Trusted Trader accreditation.
- Fast and efficient: Our skilled engineers are trained to diagnose and repair your appliance quickly and effectively.
- Competitive prices: We offer transparent and competitive rates for all our services.
- Guaranteed repairs: We stand behind our work with a 90-day warranty on all repairs.
Our Services
We offer comprehensive repair services for all your Samsung appliances, including:
Washing Machines
- Fix or replace faulty controls and sensors
- Repair or replace damaged drum bearings
- Resolve poor drainage or spinning issues
- Address water leaks and vibrations
Dryers
- Fix overheated or unbalanced drying issues
- Repair or replace faulty heating elements and sensors
- Fix drum rotation problems
- Address excessive lint buildup
Dishwashers
- Repair or replace worn-out spray arms and filters
- Address excessive noise or leaks
- Fix circulation and draining problems
Refrigerators and Freezers
- Repair or replace malfunctioning compressors and seals
- Address issues with temperature control or ice makers
- Fix leaking or frost accumulation problems
Ovens and Microwaves
- Repair heating elements, magnetrons, and control boards
- Replace malfunctioning touchpads and displays
- Address browning issues and uneven cooking
Get a Quick Quote Today!
For prompt and professional repairs for your Samsung appliances, contact Trio Domestic Appliances today. Simply call us on 01933 400 590 or request a quote online.
Service Issues
Several customers have reported issues with the service provided by Trio. Author: Nigel Burke gave a 1-star review, stating that an engineer never showed up on the date he was told, despite Samsung support scheduling an appointment. Mr. Burke had to contact Samsung several times, and was left feeling frustrated.
Author: Stacey Eames also gave a 1-star review, claiming that the engineer, Mitch, lied about fixing a problem with her machine and failed to resolve the issue. She alleged that Mitch provided false information on his report and that CCTV footage proved his dishonesty.
Author: Carolina Di Chello rated the company 1 star, citing a series of frustrating experiences. The company cancelled an appointment booked by Samsung, and then became aggressive and demanding when her partner tried to reschedule. The call was eventually cut off, and her number was blocked.
Inadequate Communication
Multiple customers have reported issues with the communication from Trio. Author: Carolina Di Chello received a text from the company with misspelt words, and the engineer cancelled an appointment with no explanation. Author: Nigel Burke was left on hold when he tried to contact the engineer, and Author: Carolina Di Chello was greeted with a confrontational lady when she called the company.
Positive Experiences
On the other hand, some customers have had positive experiences with Trio. Author: Vicky Forth gave a 5-star review, praising the engineer, Matthew, for his prompt and efficient service. Author: Nick Gordon also gave a 5-star review, citing excellent communication from the helpdesk and engineer, Simon.
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