Expert Transport Solutions for a Changing World
John Mitchell Haulage and Warehousing is a family-owned business that has been providing transportation and logistics solutions since 1956. The company was established by John Mitchell and has grown to become one of the largest road haulage companies in Scotland, with its headquarters located in Grangemouth, Stirlingshire. Today, the company is managed by Iain Mitchell, who continues to uphold the core values and principles instilled by his late parents.
Our rich history has seen us grow from a one-man operation with a single second-hand Albion lorry to a company with a modern fleet of vehicles and state-of-the-art facilities. Over the years, we have been recognised for our innovation, commitment to excellence, and contribution to the haulage industry, including being awarded the prestigious Motor Transport, UK Haulier of the Year award in 2002.
Our History
John Mitchell started the business in 1956, operating from Grangemouth in Central Scotland. As the business expanded, we moved to a purpose-built three-acre haulage depot with new offices, workshop, and storage facilities at Earls Road in Grangemouth in 1973. Continued growth saw us acquire an additional site in Grangemouth in 1990, the Thornbridge Depot, which served us well for over 13 years and allowed us to develop and progress every part of the John Mitchell Haulage and Warehousing operation. In the early 2000s, we purchased a further seven acres of land adjacent to our Earl's Road headquarters and developed it into a state-of-the-art transport base, including a new 80,000 square foot warehouse.
Services
As experts in haulage, transport, and warehousing, we offer a full range of services tailored to meet the logistical needs of your business. Our services include:
Haulage
- Container transport: We provide container transport services via our extensive modern fleet of sliding, step frame, tipping, or lightweight skeletals, with 20, 30, and 40ft trailers available.
- Curtainside trailers: Our curtain-sided trailers are suitable for palletised cargoes, timber, and general haulage requirements.
- Tankers: We offer tanker services for bulk goods, non-hazardous loads, and ADR regulations transport.
- Rigid vehicles: Our rigid vehicles are equipped with demountable bodies and lorry-mounted cranes.
Additional Services
- 50-tonne on-site weighbridge
- Working at height gantry with full driver security
Warehousing
Our modern and secure warehousing facilities offer:
- 120,000 square feet of capacity
- High bay pallet racking
- Bulk material handling
- Container stuffing / de-stuffing
- Repacking
- Extensive exterior storage with potential space for a 500-metre rail siding
Container Services
- Storage capacity for 2000 loaded or empty TEUs
- Dedicated yard areas for deep-sea or short-sea business streams
- Container lifting capacity up to 34,000kgs
- Steam clean bay and drive-through vehicle wash
- Reefer points
- Container repair facility
Customer Feedback Overview
This summary is a compilation of feedback from various customers who have interacted with John Mitchell's haulage company. The reviews range from appreciative to extremely dissatisfied, providing a broad spectrum of opinions and experiences.
Appreciation and Positive Experiences
A few customers have expressed their gratitude and satisfaction with the services provided by John Mitchell's haulage company. For instance, Weeyin mentioned their appreciation for the help provided by Davie and his team, particularly in assisting with floats for Grangemouth Galaday. Carl Britchford praised the friendly and kind staff, highlighting their ability to tailor services to meet specific requirements. Sam Aid also appreciated the easy job and the best management offered by the company.
Safety Concerns and Negative Experiences
However, not all customers have had positive experiences. James Watson reported a driver who demonstrated dangerous and aggressive behavior, forcing his way through parked cars and using offensive language. Dh C. shared their dissatisfaction with the transport office staff, who were unhelpful and unresponsive to their needs. Russ mentioned unsafe practices and a lack of explanation for what to do, which led to several close calls with accidents. Donny Rainbow noted that parking in the dark is a nightmare due to poor road markings.
Overall Sentiment
The overall sentiment of the reviews is mixed, with both positive and negative feedback being shared. It appears that the company has areas of strength, such as customer service and adaptability, but also areas that need improvement, like safety practices and staff support.
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