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Here at JD Roofing Specialists, we take pride in being a renowned and trusted name in the roofing and building services industry, based in Wingate, Co Durham. With years of experience and a team of skilled professionals, we offer a wide range of services that cater to all your roofing and building needs. Our expertise lies in providing high-quality solutions that are tailored to meet the unique requirements of each client, ensuring that our customers receive exceptional results that exceed their expectations.
Our Services
We offer a comprehensive range of roofing services, including new roofs, repairs, flat roofs, American rubber, and fibre glass. Our team is well-versed in lead work, chimney repairs, and re-pointing, ensuring that every aspect of your roofing project is taken care of. In addition, we also provide dry verge and ridge systems, UPVC guttering, fascias, and soffits, which are durable, strong, and resistant to insect infestation.
Our building services include walls, extensions, conservatories, plastering, electrical, plumbing, and heating. We understand the importance of attention to detail and precision, which is why we take the time to listen to our clients' needs and preferences, ensuring that our solutions are tailored to meet their specific requirements.
Our Commitment
At JD Roofing Specialists, we are committed to providing exceptional customer service, quality workmanship, and competitive prices. We believe in building long-term relationships with our clients, which is why we offer free estimates, no-obligation quotes, and a 10-year guarantee on our work. Our team is dedicated to providing a hassle-free experience, from the initial consultation to the final completion of the project.
Why Choose Us
With JD Roofing Specialists, you can be assured of exceptional quality, reliability, and professionalism. Our team is fully trained, insured, and certified, ensuring that our clients receive the highest level of service and expertise. We pride ourselves on our attention to detail, prompt communication, and dedication to meeting deadlines, which is why we have built a reputation for being one of the most trusted roofing and building services providers in the region.
Overview of Reviews
Positive Aspects
- The company's workmanship and professionalism were praised by several reviewers, who mentioned the high quality of the roofing work and the friendly, polite behavior of the team.
- The company's responsiveness and punctuality were also commended, with reviewers mentioning that the team arrived on time and completed the work efficiently.
- The company's pricing was considered competitive by some reviewers, who felt that they received good value for their money.
Negative Aspects
- Several reviewers expressed dissatisfaction with the company's customer service, citing instances of poor communication, ignored calls and texts, and unfulfilled promises.
- Some reviewers reported issues with the quality of the work, including incomplete repairs, leaks, and poor-quality materials.
- The company's owner, John, was criticized by several reviewers for his alleged involvement in dog fighting and for his perceived lack of interest in customer care.
Specific Issues
- Guarantee and Warranty Issues: Some reviewers reported that the company failed to provide a valid guarantee or warranty, or that the guarantee was not honored when problems arose.
- Unfulfilled Promises: Several reviewers mentioned that the company made promises that were not fulfilled, such as providing a report on the findings or returning to fix issues.
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