Business Details
4 Years
experience
Emergency
services
Expert Property Management in Norwich
At Pearl Lettings, we treat every managed property with the same care as our own portfolio. Established to provide a personal service to landlords and tenants in Norfolk and Norwich, our approach prioritises property quality, tenant satisfaction, and landlord returns. We exclusively work with landlords committed to improving their properties, resulting in higher rents and secure tenancies. Our 24/7 responsiveness ensures prompt resolution of maintenance issues, while our rigorous tenant vetting process guarantees reliable occupants who respect properties.As a tenant-focused agency, we never charge tenant fees and maintain transparent communication throughout the rental journey. Our team combines local expertise with a commitment to ethical practices, ensuring both landlords and tenants benefit from tailored support and professional management. From student accommodations to family homes, we specialise in matching quality properties with suitable tenants, backed by comprehensive maintenance and advisory services.
Services
Property Management
Tenant Vetting
Maintenance Services
Student Accommodation
Landlord Support
Rent Collection
Property Inspections
Contract Management
Emergency Repairs
Gardening Services
Details
- Year established: 2022
Highlights and features
- We never charge tenant fees, ensuring affordability.
- Our 24/7 responsiveness guarantees prompt issue resolution.
- Rigorous tenant vetting ensures reliable, property-conscious occupants.
- Experienced team with deep local market knowledge.
- Comprehensive property maintenance included in management fees.
What people say
Quick responses
No tenant fees
Reliable maintenance
Professional team
Quality tenants
Services
Property Management
We offer comprehensive property management services for landlords in Norwich and Norfolk. Our team handles tenant vetting, rent collection, maintenance coordination, and property inspections. By maintaining high standards and fostering positive tenant relationships, we maximise rental returns while minimising landlord responsibilities. Our local expertise ensures properties remain competitive in the market.
Tenant Vetting
Our rigorous tenant assessment process includes credit checks, employment verification, and reference validation. This ensures landlords receive reliable tenants who prioritise property care. We match tenant profiles with property requirements to create stable, long-term rental agreements that benefit both parties.
Maintenance Services
We provide 24/7 maintenance support for urgent repairs and scheduled property upkeep. Our vetted contractors deliver cost-effective solutions while maintaining quality standards. Basic gardening tools are supplied for tenant use, with professional gardening included for student properties.
Student Accommodation
Specialised housing solutions for students in Norwich, featuring fully furnished properties near universities. We offer flexible contracts, roommate matching, and a 40 referral incentive. Our student-focused service includes simplified move-in processes and dedicated support throughout the academic year.
Landlord Support
We assist landlords with property preparation, market analysis, and rental strategy development. Our services include legal compliance guidance, financial partner introductions, and regular property performance updates. We prioritise transparent communication and proactive issue resolution to protect investment value.
People
Sara Edwards
Director
With over 15 years in property management, Sara leads Pearl Lettings' strategic direction. She specialises in landlord-tenant relations and regulatory compliance, ensuring ethical practices across all operations.
Abby Morris
Senior Property Manager
Abby oversees daily property management operations, focusing on tenant satisfaction and maintenance coordination. Her expertise in local housing regulations ensures smooth rental processes for both landlords and tenants.
Carly Meakin
Property Manager
Carly manages tenant applications and property viewings, maintaining Pearl Lettings' high standards. She ensures all properties meet safety requirements and tenant expectations through regular inspections.
Molly-May Pochin
Viewing/Admin Assistant
Molly coordinates property viewings and administers tenant applications. Her organisational skills ensure efficient processing of rental agreements and documentation management.
Colin Boyer
Head of Maintenance
Colin leads our maintenance team, ensuring rapid response to repair requests. With 20 years in building services, he oversees contractor networks and quality control for all property upkeep work.
Questions
Do you charge any hidden fees to tenants?
No, we never charge tenants any fees. Our transparent pricing includes only rent, a holding deposit, and security deposit.
How quickly do you respond to maintenance requests?
We prioritise urgent repairs within 24 hours and schedule non-critical issues promptly, ensuring minimal disruption for tenants.
What services do landlords receive?
Landlords receive full property management, tenant vetting, rent collection, maintenance coordination, and regular property performance updates.
How do you find reliable tenants?
We conduct thorough credit checks, employment verification, and reference validation to ensure responsible, property-conscious tenants.
Are pets allowed in rental properties?
Pet policies vary by property. We work with landlords to determine acceptable pet arrangements while protecting property interests.
Can students apply for properties?
Yes, we specialise in student accommodations with flexible contracts and roommate matching services tailored to academic needs.
