Business Details
Your Trusted Real Estate Partner in Norwich
Norfolk Property Management & Lettings Management & Lettings has been exclusively managing and letting properties in Norwich, Norfolk, and surrounding areas for decades. Our team combines extensive local knowledge with in-depth expertise in managing diverse properties, from city centre apartments to country houses. We prioritise exceptional service for both landlords and tenants, offering tailored solutions to maximise property value and ensure tenant satisfaction. With rigorous tenant vetting processes and a commitment to maintaining high standards, we act in the best interests of property owners while fostering fair treatment for tenants.Our membership of professional schemes like the National Approved Letting Scheme and The Property Ombudsman Service underscores our dedication to transparency and accountability. We operate from a central Norwich office, providing face-to-face support alongside prompt communication via phone, email, or text. Our staff undergo continuous professional training to maintain industry-leading standards, ensuring clients benefit from reliable, up-to-date expertise in property management and lettings.
Services
Property Management
Tenant Vetting
Rent Collection
Maintenance Support
Market Valuations
Highlights and features
- We offer decades of local property market expertise in Norwich and Norfolk.
- Our team undergoes continuous professional training for industry-leading standards.
- We maintain membership in trusted accreditation schemes for accountability.
- Our city centre office provides accessible, face-to-face support.
- We guarantee prompt communication via phone, email, or text.
Associations and certifications
- National Approved Letting Scheme
- The Property Ombudsman Service
- Client Money Protection Scheme
- TDS Tenancy Deposit Scheme
What people say
Prompt responses
Wonderful service
Hassle-free experience
Amazing support
Competent care
Services
Property Management
We provide comprehensive property management services to safeguard your investment. Our team handles tenant relations, maintenance coordination, and compliance with current legislation. Landlords benefit from regular updates and transparent communication while ensuring their properties meet safety and legal standards.
Tenant Vetting
Our rigorous tenant vetting process includes reference checks, credit assessments, and identity verification. We ensure tenants meet financial and reliability criteria to minimise risks for landlords. This thorough approach helps maintain long-term tenancy stability and property care.
Rent Collection
We manage efficient rent collection processes with multiple payment options available. Our system ensures timely payments while providing landlords with regular financial updates. This service reduces administrative burdens and maintains clear financial records for property owners.
Market Valuations
Our experts offer accurate market valuations based on local knowledge and current trends. We assess property potential to determine competitive rental pricing. This service helps landlords maximise income while ensuring properties attract quality tenants.
Maintenance Support
We provide responsive maintenance support through trusted contractors. Our team addresses repair requests promptly to maintain property standards and tenant satisfaction. Regular inspections help identify issues before they escalate, preserving property value.
People
Zoe Morton-Reaves
Lettings Advisor
Zoe provides exceptional tenant and landlord support with prompt communication and thorough process management. Her dedication ensures smooth transactions from viewings to contract completion.
Mike
Property Manager
Mike oversees property management services with a focus on client satisfaction and tenant relations. His expertise helps landlords maintain well-managed, profitable investments.
Questions
What areas do you cover for property management?
We operate across Norwich, Norfolk, and surrounding areas with local market expertise.
How do you vet potential tenants?
We conduct reference checks, credit assessments, ID verification, and employment confirmation to ensure reliable tenants.
What fees do you charge landlords?
Fees range from 7% to 17% plus VAT depending on service level, with transparent pricing provided upfront.
Can tenants pay rent online?
We accept bank transfers and debit card payments, both online and in our Norwich office.
How quickly do you respond to maintenance issues?
Our contractors address urgent repairs promptly, with regular communication to keep tenants informed.
Are deposits protected with your agency?
Yes, we use the Tenancy Deposit Scheme (TDS) to ensure all tenant deposits are securely protected.
