Business Details
23 Years
experience
Emergency
services
Your Trusted IT Solutions Provider in London
SysFix IT Support has been delivering professional IT solutions since 2003, establishing itself as a trusted partner for businesses and residential clients across the UK and Europe. Our Microsoft Certified Partner status reflects our technical expertise in managed IT services, server support, and cybersecurity solutions. With DBS-checked engineers and a customer-centric approach, we specialise in minimising downtime through proactive maintenance and rapid response times. Our services are designed to meet diverse needs, from cloud infrastructure management to bespoke software solutions, while maintaining transparent pricing structures.The leadership team combines decades of corporate IT experience with a commitment to community engagement, demonstrated through charity partnerships and technology education initiatives. Our technical capabilities span network security, data recovery, and Office 365 migration, supported by a proven track record of client retention and industry recognition.
Services
Managed IT Services
Remote IT Support
Server Support
Data Recovery
Cloud Services
Office 365 Migration
Cybersecurity
Computer Repair
Network Maintenance
Website Hosting
Details
- Year established: 2003
Highlights and features
- Our engineers are DBS-checked for client security
- 24/7 emergency IT support available within M25
- Microsoft Certified Partner with industry-recognised expertise
- Fixed-price IT support packages with transparent billing
- Same-day remote IT support service available
Associations and certifications
- Microsoft Certified Partner
What people say
Outstanding remote support
Knowledgeable engineers
Quick problem resolution
DBS-checked staff
Competitive pricing
Services
Managed IT Services
Our fully managed IT services provide continuous system monitoring and proactive maintenance for businesses. This includes server management, network security updates, and cloud infrastructure support. Clients benefit from predictable costs and guaranteed response times, with engineers available for emergency call-outs within M25.
Remote IT Support
Secure remote assistance for computer and server issues using 256-bit AES encryption. Available same-day for most requests, this service covers software updates, virus removal, and system optimisation. Engineers can access Windows, Mac, and server systems with internet connectivity.
Server Support
Comprehensive server management including hardware maintenance, software updates, and security configurations. Our engineers handle Synology/Qnap NAS devices, Windows Server environments, and SQL databases. Services include emergency repairs and scheduled maintenance to prevent downtime.
Data Recovery
Specialist data recovery services for failed storage devices and accidental deletions. Using advanced tools, we retrieve data from damaged hard drives, SSDs, and server arrays. The process includes diagnostic assessment and recovery options with transparent pricing.
Office 365 Migration
Seamless transition to Microsoft 365 with email, calendar, and document migration. Our service includes setup, user training, and ongoing management. Clients receive 50GB mailboxes and integration with Teams, Word, and Excel across multiple devices.
People
Paul Stanbra
Chief Executive
Founder of SysFix IT Support with 20+ years' experience in enterprise IT management. Former European IT Manager at Fleishman Hillard, specialising in server technologies and cybersecurity. Holds Microsoft certifications and leads technical operations.
Questions
What IT services do you offer for businesses?
We provide managed IT services, server support, cybersecurity, cloud solutions, Office 365 migration, and emergency call-outs within M25.
Are your engineers DBS checked?
Yes, all our technical staff undergo DBS security checks to ensure client safety and data protection compliance.
Do you offer remote IT support?
Yes, we provide secure remote assistance using 256-bit encryption for Windows, Mac, and server systems with internet access.
What are your support hours?
Remote support available Monday-Friday 8am-5:30pm. Emergency call-outs within M25 during office hours.
How much do IT support packages cost?
Managed IT packages start from £250/month. Remote support from £85/hr ex VAT. On-site call-outs from £142.50 ex VAT.
Are you Microsoft Certified?
Yes, we are a Microsoft Certified Partner with expertise in Windows Server, Office 365, and Azure solutions.
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