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Our Family Tradition
Armstrong & North Opticians & Hearing Care boasts a rich history, providing quality eye and hearing care to the local communities for over 40 years. Founded by a family of dedicated professionals, we take pride in offering a personalized and compassionate approach to healthcare, treating every patient like a valued member of our own family.
Our Vision
Our mission is to deliver exceptional eyecare and hearing care services, utilizing the latest technology and industry knowledge to diagnose, treat, and manage various conditions. We strongly believe in fostering strong relationships with our patients, prioritizing their unique needs and concerns.
Our Expertise
Our team of experienced and compassionate professionals includes qualified optometrists, dispensing opticians, and hearing aid specialists. We are committed to continuous learning and professional development, ensuring our patients receive the most comprehensive and effective care.
Comprehensive Services
We offer a comprehensive range of services catering to both eye and hearing health. Our offerings include:
Eye Care
- Comprehensive eye examinations
- Glaucoma management
- Cataract treatment
- Corneal surgery
- Retinal care
- Children's eye care
- Contact lens fitting
Hearing Care
- Comprehensive hearing assessments
- Hearing aid selection and fitting
- tinnitus treatment
- Balance assessments and rehabilitation
- Earwax removal
Innovation and Technology
We embrace advancements in technology to enhance the patient experience and improve outcomes. We utilize advanced equipment for accurate diagnoses, treatment, and monitoring. Additionally, we invest in telehealth services for greater accessibility and convenience.
Commitment to Sustainability
Armstrong & North Opticians & Hearing Care is dedicated to sustainable practices. We are proud to offer solutions manufactured from recycled materials and consciously minimize environmental impact wherever possible.
Continued Growth and Expansion
Our journey has led us to expand our reach across various locations in England, ensuring accessibility to quality eye and hearing care to more communities. We are committed to providing personalized and compassionate care, empowering our patients to achieve optimal vision and hearing wellness.
Excellent Customer Service and Experience
The Armstrong North opticians in Thornbury have received numerous rave reviews from customers, highlighting their exceptional customer service and overall experience. Many reviewers have praised the friendly and professional staff, including David Wares, Carole Rivers, Sylvia Whybrow, Jenny Nichols, Penny Preedy, Alan Sutton, GetRickedson, and Heather Young. They have all commended the staff for being informative, reassuring, and approachable, making them feel at ease throughout their appointments.
Some reviewers have specifically mentioned individual staff members, such as Tomaszc, Paul, and Nicky, who were praised for their calm and professional demeanor. The opticians' equipment and facilities were also widely praised, with many reviewers noting that their experience was welcoming, clean, and well-managed.
Disappointment with Pricing
However, one reviewer, Allan Douglas, expressed disappointment with the pricing of the optician's services. He felt that he was grossly overcharged for varifocal lenses, as he was subsequently made aware that Specsavers offers free varifocal lenses with the purchase of certain glasses.
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