Ensuring a Safer Tomorrow
Our Story
At Sponge & Sparkle, we take pride in being Atlanta's leading house cleaning company with over 40 years of experience. Our journey began in 1981, and since then, we have successfully cleaned over 200,000 homes in our North Atlanta service area. Our commitment to providing exceptional cleaning services has earned us the trust of our clients, and we continue to strive for excellence in everything we do.
Our Mission
Our mission is to provide our clients with peace of mind by offering top-notch cleaning services that exceed their expectations. We understand the importance of having a clean and safe living environment, and we are dedicated to delivering high-quality services that meet the unique needs of each client. Our team of experienced and trained cleaning professionals is equipped with the latest equipment and environmentally friendly cleaning products to ensure that your home is sparkling clean and fresh.
Our Services
We offer a range of cleaning services designed to cater to the specific needs of our clients. Our standard cleaning service includes dusting, vacuuming, and sanitizing of all surfaces, while our detailed cleaning service provides a more thorough cleaning of your home, including the cleaning of appliances, windows, and mirrors. We also offer specialized services such as move-in/move-out cleaning, green house cleaning, and office cleaning.
What Sets Us Apart
At Sponge & Sparkle, we believe that our experience, commitment to quality, and dedication to customer satisfaction set us apart from other cleaning companies. Our team is comprised of professionally trained and insured cleaning professionals who are passionate about delivering exceptional service. We also provide all the necessary equipment and eco-friendly cleaning products to ensure that your home is cleaned to the highest standards.
Our Values
Our values are simple: we believe in providing exceptional service, being honest and transparent in our dealings, and treating our clients and employees with respect and dignity. We are committed to building long-term relationships with our clients and strive to exceed their expectations in every way possible.
Overall Impressions
The reviews of Sponge & Sparkle, a cleaning service, are overwhelmingly positive. Many customers praise the company's reliability, thoroughness, and professionalism. The cleaners, including Sheila, Michelle, Brandy, and Antonia, are singled out for their exceptional work and attention to detail.
Positive Experience
Customers appreciate the company's ability to provide consistent cleaning services, with some requesting specific cleaners, such as Sheila, for their regular cleanings. The office staff is also commended for their responsiveness and communication. Cleaners are described as warm, friendly, and courteous, with some going above and beyond to ensure customer satisfaction.
Minor Issues
While most reviews are glowing, one customer, Elisa Jackson, had a negative experience. She felt that the cleaning service did not meet her expectations, with areas of her home being missed. However, the company responded promptly and offered to remedy the situation, which Elisa did not accept.
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