Our Vision and Values
At Hegartys, our vision is to be the leading estate agency in the North East, providing exceptional service and achieving consistently outstanding results for our clients. We are driven by the values of "Be Better" and "Challenge Accepted, " which guide us to constantly improve and deliver superior client experiences.
Our Expertise and Services
We offer a comprehensive range of services, tailored to meet your specific needs and goals. Our expertise includes:
Selling Your Property
- Comprehensive market analysis and valuation
- Bespoke marketing strategies utilizing high-quality photography, video, and 3D technology
- Skilled negotiation and negotiation skills to secure the best possible price
- Seamless and efficient transaction management
Buying Your Property
- Responsive and personalized guidance throughout the entire process
- Access to a wide variety of properties to match your criteria
- Expert negotiation and offer management
- Comprehensive legal and financial support
Lettings and Property Management
- Finding quality tenants for your property
- Competitive rental pricing and negotiation
- Thorough tenant screening and referencing
- Regular property inspections and maintenance management
- Efficient rent collection and payment processing
Additional Services
- Rent-to-Own programs for qualified buyers
- Property valuations and market analysis
- Auctions and private treaty sales
- Comprehensive property management solutions
Our Commitment to Excellence
We are proud to have a team of experienced and passionate individuals who are dedicated to providing exceptional customer service. We prioritize clear communication, transparency, and personalized attention to ensure a smooth and stress-free experience for our clients.
Our Network and Reach
Hegartys is part of The Castledene Group, a network of twelve branches covering a vast area across the North East. This robust network allows us to offer our clients unparalleled access to potential buyers and tenants in the region and beyond.
Overall Experience
The reviews for Hegarty Estate Agents are predominantly positive, with many customers praising the company's friendly and professional staff, efficient and organized service, and effective communication. Several reviewers mentioned specific agents, including Rachael, Carla, and Jade, who were commended for their excellent customer service, punctuality, and attention to detail.
Professional and Friendly Staff
Many reviewers praised the estate agents for being professional, friendly, and approachable. They were commended for their quick responses to concerns and issues, and for keeping customers informed throughout the buying and selling process.
Efficient and Organized Service
Several reviewers mentioned that the agency's online system for booking repairs was convenient and efficient. They also praised the agents for their proactive approach to resolving issues, including arranging viewings and dealing with solicitors.
Selling and Buying Properties
Several reviewers were satisfied with the agency's services for selling and buying properties, with some praising the agents for selling their homes quickly and at a good price.
Dissatisfactions
A few reviewers were disappointed with the agency's services, citing issues such as delays in responding to concerns, lack of communication, and unprofessional behavior.
Specific Issues
One reviewer mentioned that they had to threaten the agency with a citizens' advice group to get repairs carried out, while another reviewer was told they needed to attend a block viewing despite being willing to make an offer on a property.
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