Electrical Solutions for a Brighter Tomorrow
At The Avenue Veterinary Clinic in Ealing, London, we are dedicated to providing top-notch veterinary care to pets and their owners. Our team of experienced professionals is committed to delivering high-quality healthcare, medicine, and surgery tailored to the unique needs of your beloved pets. Our state-of-the-art facilities, including an in-house laboratory, x-ray, and surgical facilities, enable us to provide comprehensive care for your pets.
Our Mission
Our mission is to provide happier, healthier, and longer living pets in Ealing, London. We believe in prevention being better than cure, and our careful plans prevent common problems and maximize your pet's health. Our veterinary experts provide clear and consistent advice to guide you, ensuring your pet receives the best possible care.
Our Services
We offer a range of services designed to cater to the diverse needs of pets and their owners. From vaccinations to wellness screenings, insurance, and adoption, we provide comprehensive care for your pets. Our online payment system and video vet services ensure convenient and accessible pet care. Additionally, our pet shop offers an extensive range of veterinary-selected foods, bedding, accessories, toys, and training aids, all carefully chosen to promote happy and healthy pets.
Meet the Team
Our team of experienced veterinary professionals, led by Clinical Director Dr. Roland Sabin, is committed to delivering exceptional care and attention to your pets. Our veterinarians, nurses, and support staff are passionate about providing top-notch care and are dedicated to building strong relationships with our clients and their pets.
Facilities
Our well-equipped clinic features separate cat and dog waiting areas, minimizing stress for your pets. Our laboratory enables same-day results for many blood and urine tests, and our x-ray and ultrasound imaging facilities allow for accurate diagnoses. Our dedicated operating theatre is fully equipped with comprehensive anaesthetic monitoring equipment, ensuring the safest possible surgical procedures for your pets.
Overview of Reviews
The reviews of the veterinary practice are mixed, with some customers expressing high praise for the clinic's staff, services, and facilities, while others have expressed disappointment and frustration with their experiences.
Positive Comments
Many customers have praised the clinic's staff, including the vets, nurses, and receptionists, for their helpfulness, kindness, and professionalism. The practice's cleanliness and well-maintained facilities have also been commended. Some customers have also appreciated the practice's ability to accommodate their pets' needs, even in emergency situations.
Negative Comments
Some customers have expressed disappointment and frustration with the practice's recent changes, including the departure of a beloved vet and the introduction of locum vets. Others have complained about the practice's communication, citing unhelpful staff and a lack of transparency regarding charges and services. Some customers have also reported difficulties in getting appointments and feeling rushed during consultations.
Staff and Communication
Some customers have praised the practice's staff, particularly Dr. Roland, for their kindness, professionalism, and willingness to explain treatment options and costs. However, others have reported difficulties in communicating with the practice, including unhelpful staff and a lack of transparency regarding charges and services.
Facilities and Services
The practice's facilities have been praised for their cleanliness and modernity. However, some customers have complained about the high cost of services and the lack of flexibility in payment methods.
Changes and Challenges
The practice has undergone significant changes, including the departure of a beloved vet and the introduction of locum vets. These changes have caused frustration and disappointment for some customers, who feel that the practice is no longer the same.
Be the first to review The Avenue Veterinary Clinic.
Write a Review
