At Lyme Bay Holidays, we pride ourselves on being a family-run business with over 40 years of experience in self-catering holidays in Lyme Regis and surrounding areas. We are dedicated to providing our guests with the perfect holiday experience, and we achieve this by offering a wide range of beautiful holiday cottages in Dorset and Devon.
Our Services
We offer a diverse portfolio of over 300 holiday cottages, from stylish apartments to luxurious villas, each one carefully selected to provide the ultimate holiday experience. From family beach breaks to romantic retreats, we have something for everyone. Whether you're looking for a contemporary coastal apartment or a scenic countryside cottage, we have the perfect property for you.
Our Expertise
With over 40 years of experience in the holiday letting industry, we have expert knowledge of the local area and its hidden gems. Our locally-based team is committed to providing exceptional customer service and ensuring that every guest has a memorable holiday. From the moment you book with us, you can trust that you're in good hands.
Our Commitment
We're committed to providing a seamless and stress-free holiday experience. With our flexible payment options, 24/7 on-call support, and locally-sourced advice on the best places to eat, drink, and visit, you can relax and enjoy your holiday, knowing that you're in good hands.
Our Team
Our team is dedicated to ensuring that every guest has an unforgettable holiday experience. From our local experts to our world-class customer service team, we're passionate about providing exceptional service and ensuring that every guest feels like they're part of the family.
Our Mission
Our mission is to provide the ultimate self-catering holiday experience in Lyme Regis and surrounding areas. We strive to deliver exceptional customer service, luxurious accommodations, and unforgettable experiences that leave a lasting impression.
Our Values
At Lyme Bay Holidays, we value:
- Quality: We're committed to providing the highest-quality holiday experiences.
- Quality: We're dedicated to delivering exceptional customer service.
- Local knowledge: We're passionate about sharing our expert knowledge of the local area.
- Family values: We believe in the importance of family and providing a warm, welcoming atmosphere.
Join us
Join us on an unforgettable holiday experience in Lyme Regis and surrounding areas. Browse our extensive portfolio of holiday cottages and start planning your dream holiday today!
Disappointing Experience
Rachel Green's review highlights a frustrating experience with Lyme Bay Holidays. Despite booking a rental with a Sunday changeover in April, she was told in June that this was not allowed and was given a Friday changeover instead. This meant that her holiday could not go ahead as planned. The booking system did not reflect the change in policy, and the customer service was unhelpful, blaming her for the issue. This bad experience has left her searching for a new place to stay, despite having already paid a deposit and half of the payment.
Positive Comments
Many reviewers had a positive experience with Lyme Bay Holidays. They praised the company's great locations, outstanding cleanliness, and helpful staff. Some reviewers also appreciated the prices offered, which were cheaper than those found on other sites.
Negative Comments
A few reviewers had negative experiences with Lyme Bay Holidays. Mike Charles had his family's summer holiday cancelled at the last minute, with no refund or compensation offered. Rachel Green's experience was also marred by poor customer service and a change in booking policy without warning. Paul Young had to cancel his holiday due to illness, but was not offered a refund or credit.
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