Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Cybersecurity
Established in 2000, Wavenet has evolved into the UK's most trusted managed service and security provider. Our expertise spans cybersecurity, connectivity, cloud solutions, and communications, enhanced by AI and automation technologies. With a CREST & CHECK-accredited cyber security division and a 24/7 UK Security Operations Centre, we serve diverse sectors including healthcare, education, finance, and public services. Our approach combines economies of scale with agile specialist expertise, ensuring tailored solutions for organisations ranging from SMEs to major institutions like NHS England and NatWest Group.Committed to innovation and sustainability, we hold an EcoVadis Gold CSR rating and actively reduce our environmental impact through electric vehicle fleets and paperless operations. Our values of ambition, brilliance, collaboration, and dynamism drive our mission to simplify technology and amplify client success.
Services
Managed IT Support
CyberGuard
Business Continuity
Unified Communications
Cloud & Modern Workplace
Details
- Year established: 2000
Highlights and features
- 24 years' experience delivering managed IT services since 2000
- CREST & CHECK-accredited cyber security division with 24/7 SOC
- Strategic partnerships with Microsoft, Zoom, and 8x8
- EcoVadis Gold-rated sustainability practices
- Proven track record with NHS, education, and financial institutions
Associations and certifications
- CREST
- CHECK
- EcoVadis Gold
What people say
Valued supplier for 15 years
Professional account management
Robust security solutions
Effective service delivery
Strong partnership approach
Services
Managed IT Support
Our comprehensive IT support services ensure seamless operations through proactive monitoring and rapid issue resolution. We manage infrastructure, software, and security across hybrid environments while maintaining 24/7 system availability. Our engineers deliver hardware break/fix solutions and lifecycle management for sustained technological efficiency.
CyberGuard
This service provides enterprise-grade protection through threat monitoring, incident response, and staff training programs. Our CREST-certified team implements advanced security frameworks and accreditations while maintaining continuous vulnerability assessments. The 24/7 Security Operations Centre ensures real-time threat mitigation across digital infrastructures.
Business Continuity
We develop resilient continuity plans combining cloud backup solutions with rapid recovery protocols. Our consultants implement failover systems and data protection measures while conducting regular resilience testing. The service includes work area recovery solutions for uninterrupted critical operations during disruptions.
Unified Communications
This communication solution integrates voice, video, and messaging platforms across mobile and desktop environments. We deploy contact centre solutions, business mobile packages, and VoIP systems with scalable infrastructure. The service optimises customer interactions through intelligent call routing and analytics.
Cloud & Modern Workplace
We transform legacy systems through cloud infrastructure deployment and modern workspace solutions. Our engineers implement Microsoft 365 environments, hybrid cloud architectures, and device management systems. The service includes digital workplace optimisation for enhanced collaboration and remote working capabilities.
People
Bill Dawson
Executive Director
Joined Wavenet in 2008, bringing extensive telecommunications expertise. Leads strategic development initiatives while maintaining focus on innovation in managed services and security solutions across the organisation's growth trajectory.
Questions
What IT sectors does Wavenet specialise in?
We serve education, healthcare, legal, housing, financial services, and commercial real estate sectors with tailored technology solutions.
Do you offer cybersecurity accreditations?
Yes, our CREST & CHECK-accredited security division provides ISO-aligned frameworks and compliance certifications for enterprise protection.
How does Wavenet support business continuity?
We implement cloud backup systems, disaster recovery plans, and 24/7 monitoring to maintain operations during disruptions.
Can you help with Microsoft 365 migration?
Our certified engineers deliver complete Microsoft 365 deployment, integration, and lifecycle management services for modern workplaces.
Is Wavenet an eco-conscious company?
We hold EcoVadis Gold certification through electric vehicle fleets, paperless operations, and sustainable procurement practices.
Do you provide 24/7 technical support?
Our UK Security Operations Centre offers round-the-clock monitoring, threat detection, and incident response services.
