Experience quality care with compassion and trust
At Gilmore Medical Practice, we are committed to providing quality care to our patients in the heart of the city. Our team of experienced healthcare professionals is dedicated to delivering personalized and compassionate care to individuals and families.
Our Services
We offer a wide range of services, including appointments, clinics, repeat prescriptions, and self-care advice. Our team of doctors, nurse practitioners, and pharmacists work together to provide comprehensive care to our patients. We also have a team of medical students and healthcare staff who support our clinicians in providing the best possible care.
Our Team
Our team of healthcare professionals is led by our GP partners, Dr. Ashleigh Cairns, Dr. Melissa Barker, Dr. Rachel Cooper, and Dr. Dami Dosekun. We also have a team of nurse practitioners, including Ciara Barter and practice nurses, Carol Johnston and Alison Campbell. Our practice manager, Eleanor Meldrum, oversees the day-to-day operations of the practice.
Our Commitment to Quality Care
At Gilmore Medical Practice, we are committed to providing high-quality care to our patients. We ensure that our patients receive personalized care that meets their individual needs. Our team of healthcare professionals stays up-to-date with the latest medical advancements and guidelines to ensure that our patients receive the best possible care.
Our Values
At Gilmore Medical Practice, we value our patients' trust and confidence. We believe in providing compassionate and respectful care to our patients. We also value teamwork and collaboration among our healthcare professionals to ensure that our patients receive comprehensive care.
Our Goal
Our goal at Gilmore Medical Practice is to provide quality care that exceeds our patients' expectations. We strive to improve the health and well-being of our patients and their families. We aim to provide a caring and supportive environment where our patients feel comfortable and valued.
Overview of Patient Reviews
The reviews of Gilmore Medical Practice are mixed, with some patients expressing satisfaction with the service and others complaining about various issues.
Positive Experiences
Some patients have reported positive experiences with the practice, citing friendly and helpful reception staff, kind and proactive GPs and nurses, and efficient appointment booking systems. A few patients have mentioned specific doctors, such as Dr. Ashleigh Cairns, who they praise for being reliable, understanding, and amazing. Some reviewers have also mentioned that the practice is well-organized, and the staff are professional and courteous.
Negative Experiences
On the other hand, several patients have expressed frustration and disappointment with the practice. Some of the common complaints include rude and unhelpful reception staff, long wait times, and difficulty in getting an appointment. A few patients have mentioned that the practice seems to prioritize certain patients over others, and some have even suggested that the practice is not willing to help certain patients. One reviewer claimed that the practice is incompetent and has poor communication.
Concerns About Reception Staff
Several reviewers have expressed dissatisfaction with the reception staff, accusing them of being rude, unhelpful, and dismissive. Some have mentioned that the staff seem more interested in their phones or computers than in helping patients. One reviewer even suggested that the reception area be redesigned to facilitate better communication between staff and patients.
Complaints About Appointments
Some patients have complained about the difficulty in getting an appointment, with one reviewer mentioning that they had to call over 50 times to get through to the practice. Another reviewer mentioned that the practice seems to prioritize certain patients over others, making it difficult for others to get an appointment.
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