Building your future, one project at a time.
At Appliances of Edinburgh, we pride ourselves on being a family-run business with a long history of providing exceptional appliance repair services to the residents of Edinburgh and its surrounding communities. With over 30 years of experience, our team of skilled electrical appliance engineers have honed their craft, staying up-to-date with the latest technology and ensuring that they are fully trained and covered by liability insurance. Our commitment to customer satisfaction, quality workmanship, and a professional service has earned us a reputation as one of the most trusted appliance repair companies in the region.
Our Services
We understand the importance of having your domestic appliances in good working order, which is why we offer a comprehensive range of services designed to get your appliances up and running in no time. Our services include repairs, sales, and installations of a wide range of domestic household appliances, including washing machines, tumble dryers, dishwashers, hobs, ovens, double ovens, cooking facilities, microwaves, refrigerators, freezers, and combination fridge freezers. Whether you're a homeowner or a landlord, we have the expertise and resources to provide you with a hassle-free experience.
Our Expertise
As built-in appliance specialists, we can confidently say that we have seen it all. From faulty washing machines to malfunctioning ovens, our team has the knowledge and expertise to diagnose and repair even the most complex appliance issues. We only use quality parts in our repairs, and we provide a 12-month guarantee on all parts fitted. In addition, we also offer a fast and efficient repair service, with most repairs completed within 24 to 48 hours.
Why Choose Us
So, why choose Appliances of Edinburgh for your appliance repair needs? Our customers recommend us because of our commitment to customer satisfaction, our quality workmanship, and our professional service. We pride ourselves on being patient, well-mannered, and knowledgeable, ensuring that you feel confident in our ability to get the job done. With our competitive prices and exceptional customer service, it's no wonder that most of our business comes from word of mouth referrals.
Installation and Repair Services
This section highlights the company's performance in installing and repairing various appliances.
Positive Experiences
Several customers have reported positive experiences with the company's installation and repair services. Chris, the owner, is often praised for his helpfulness, knowledge, and professionalism. Many customers have reported timely and efficient repairs, with some even receiving same-day or next-day services.
Delays and Cancellations
On the other hand, some customers have experienced delays and cancellations. In one instance, a customer waited an entire day for an installation that never happened, with no communication from the company. Another customer reported a cancelled appointment with no notice or explanation.
Pricing Issues
One customer expressed concerns about the company's pricing, stating that they were overcharged for an installation and then asked to pay additional fees for other services.
Communication
Effective communication is essential for a successful service experience. While some customers have praised the company's communication, others have reported issues with responding to messages and keeping customers informed about delays or cancellations.
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