Business Details
25 Years
experience
Emergency
services
Professional Translation and Interpreting Services
Established in 2001, we are a leading provider of professional language support services across the UK. Our organisation delivers face-to-face, telephone, and video interpreting in over 330 languages, alongside certified document translation and communication support for deaf individuals. As a social enterprise affiliated with Community Action Dacorum, we combine ethical service delivery with a commitment to reinvesting profits into community development. Our team of 13,000+ qualified linguists includes DBS-checked professionals trained to the rigorous standards of the Chartered Institute of Linguists. With 24/7 availability, we serve diverse sectors including healthcare, education, legal services, and commercial enterprises.Our training programmes have developed over 2,700 interpreters since inception, maintaining the highest industry standards through our DPSI certification centre. Operating from Hemel Hempstead, we combine local expertise with global linguistic capabilities to break down communication barriers for public and private sector clients. Our environmental and social governance commitments align with client sustainability goals while maintaining competitive pricing structures. With over 40,000 annual assignments, we continue to expand our service reach while maintaining the personal relationship-building that defines our client interactions.
Services
Face-to-Face Interpreting
Telephone Interpreting
Video Interpreting
Document Translation
BSL Communication Support
Interpreter Training
DBS Checks
Details
- Year established: 2001
Highlights and features
- 20+ years of experience in public service interpreting
- 24/7 availability with immediate response capability
- Social enterprise reinvesting profits into community projects
- 330+ languages and dialects available on-demand
- DBS-checked professionals trained to national standards
Associations and certifications
- Chartered Institute of Linguists
- Disclosure and Barring Service (DBS)
What people say
Consistency in service
Speed of service
Professional and ethical provider
Builds client relationships
High-quality training
Services
Face-to-Face Interpreting
We provide in-person interpreters for over 140 languages across healthcare, legal, education, and commercial sectors. Our professionals maintain strict confidentiality and undergo mandatory criminal record checks. Clients benefit from established interpreter-patient relationships that enhance communication effectiveness.
Telephone Interpreting
Instant access to 330+ language specialists via telephone conferencing. Ideal for urgent consultations, cost-effective solutions, and rare language requirements. All interpreters work from UK locations with appropriate security clearances.
Document Translation
Certified translations for legal, medical, and commercial documents with authentication certificates. Our UK-based professionals handle technical manuals, official records, and marketing materials with industry-specific terminology expertise.
BSL Communication Support
Registered British Sign Language interpreters and specialist support workers for deaf individuals. We provide lip-speaking, deaf relay, and electronic note-taking services meeting National Occupational Standards requirements.
Interpreter Training
Chartered Institute of Linguists-accredited courses including DPSI certification. Our training develops 2,000+ interpreters nationwide, combining ethical standards with practical skills for public service environments.
Questions
What services does HITS offer?
We provide face-to-face, telephone, and video interpreting, document translation, BSL support, interpreter training, and DBS checks across 330+ languages.
Do you cover rare languages?
Yes, our network includes specialists in 330+ languages and dialects, including less commonly requested languages through our global interpreter network.
Are your interpreters qualified?
All interpreters hold DPSI certification or equivalent qualifications, with mandatory DBS checks and specialist training in public service ethics.
Can you help with document translations?
We offer certified translations for official documents, including authentication certificates, in all language combinations with UK-based professionals.
Do you operate outside Hertfordshire?
While based in Hemel Hempstead, we serve clients nationwide including Essex, Suffolk, Norfolk, and beyond with both scheduled and emergency services.
