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A Leading Provider of Language Support Services across the UK
Founded in 2001, Herts Interpreting & Translation Service (HITS) has become one of the UK's largest and most respected independent language support providers. Managed by the registered charity Community Action Dacorum, we offer a wide range of interpreting and translation services to public and private sector clients throughout the Home Counties, the East of England, Greater London and beyond.
Face-to-Face Interpreting
- On-site interpreting in more than 300 languages and dialects.
- Available for urgent and pre-scheduled appointments.
Telephone Interpreting
- High-quality interpreting services via conference call in over 300 languages.
- Flexible scheduling to meet your needs.
Video Interpreting
- Seamless communication via MS Teams, Zoom and other platforms in over 300 languages.
- Clear and accurate interpretation for remote meetings and events.
Translation of Documents
- Professional and reliable translation of documents in over 140 languages.
- Expertise in legal, medical, financial and technical documents.
Additional Services
- Communication support for deaf people.
- DBS checks for interpreters.
- Training and examination services for the Chartered Institute of Linguists' Diploma in Public Service Interpreting (DPSI).
Quality and Expertise
HITS is committed to providing our clients with the highest quality interpreting and translation services. Our team of experienced and qualified interpreters are trained to the strictest standards and hold the prestigious Chartered Institute of Linguists' Diploma in Public Service Interpreting (DPSI). We ensure:
- Fluency and cultural awareness in both source and target languages.
- Deep understanding of industry-specific terminology.
- Respectful and ethical conduct in all interactions.
A Not-for-Profit Organisation
HITS is a not-for-profit organisation, enabling us to offer our services at highly competitive rates. We believe in accessibility and strive to make communication accessible to everyone.
Professionalism and Efficiency
The reviews showcased an overwhelming consensus on the professionalism and efficiency of HITS. All reviewers except one (Fadia Ramminger) had a 5-star rating, praising the agency for its dedication to excel in their work. Several reviewers highlighted the importance of prompt communication and willingness to explain unclear issues, demonstrating the agency's commitment to customer satisfaction.
Some reviewers, such as Henriette Alkhouri, Iram Raja, and Anne Boreland, shared their positive experiences working with HITS, mentioning the agency's professionalism, reliability, and efficient staff. Zulfija Ivanova, in particular, expressed her gratitude for the accurate and professional translation provided by Natalia Humphreys, which greatly impacted her life situation. Jev Ulass and Mahmut Ozturk also praised the agency's high-quality interpreting services, with Jev specifically highlighting the exceptional work of Russian interpreter Veronika Voskressenskaia.
Negative Experience
Unfortunately, Fadia Ramminger had a poor experience with HITS. She took an interpretation course with the agency and paid the full fee, including exams. However, she felt misled and frustrated when the agency failed to accommodate her schedule and did not return her money or respond to her inquiries.

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