Business Details
Emergency
services
Trusted IT Support and Solutions in Halesowen
Pedmore Computer Services has built a strong reputation for delivering comprehensive IT solutions to businesses across the West Midlands region. With extensive experience in supplying and supporting IT systems, we serve organisations of all sizes, offering tailored services and flexible packages designed to meet evolving technological needs. Our approach treats every client as a long-term partner, providing dedicated IT department support through certified engineers and proactive account management. We specialise in hardware repairs, network infrastructure, business continuity planning, and remote working solutions, ensuring robust systems that minimise downtime and maximise productivity. Our commitment to quality is reflected in our guaranteed response times, unlimited callouts, and preventative maintenance strategies.By combining technical expertise with client-focused service delivery, we help businesses navigate complex IT challenges while maintaining operational efficiency. Our infrastructure capabilities include copper and fibre-optic cabling, high-security wireless networks, and data line optimisation solutions. Disaster recovery services utilise off-site storage and specialist software to ensure rapid system restoration during critical incidents. Internet services are supported by servers distributed across three data centres, providing resilience and reliability for hosted applications. We also offer comprehensive support for remote workers through secure VPN connections and remote desktop solutions, enabling seamless access to business systems from any location.
Services
Hardware Support
Network Infrastructure
Business Continuity
Internet Services
Remote Workers
Data Lines
Disaster Recovery
Server Solutions
Wireless Networks
Cabling Services
Highlights and features
- We have extensive experience delivering IT solutions in the West Midlands region
- Our team includes industry-certified engineers with specialist qualifications
- We offer tailored response times and service levels to match business needs
- Proactive account management ensures long-term technology strategy alignment
- Comprehensive support contracts include unlimited callouts and preventative maintenance
Services
Hardware Support
We provide comprehensive hardware maintenance for servers, desktops, and critical IT equipment. Our certified engineers deliver on-site visits, telephone assistance, and loan equipment solutions. With tailored response times matching business budgets, we ensure minimal system downtime through preventative maintenance and rapid repairs.
Network Infrastructure
Our specialists design and maintain copper and fibre-optic networks for multi-building connectivity. We implement high-security wireless systems with roaming capabilities while maintaining traditional cabling performance advantages. From CAT5 installations to fibre-optic upgrades, we ensure reliable network infrastructure for modern business requirements.
Business Continuity
We implement advanced systems to maintain operations during technical failures. Using off-site storage and specialist software, we create rapid restoration solutions for servers and data. Our approach minimises downtime through proactive planning and immediate access to backup systems on existing or new equipment.
Internet Services
We offer domain registration, DNS hosting, and website hosting on Linux and Microsoft platforms. Our distributed server network across three data centres ensures maximum resilience. Services include email hosting, application hosting, and tools for website management and monitoring.
Remote Workers
We enable secure remote access through private network connections and remote desktop software. Our solutions allow employees to access office systems from any location using PCs, laptops, or mobile devices. We provide complete implementation, equipment, and ongoing support for effective teleworking arrangements.
Questions
What IT support services do you offer for small businesses?
We provide hardware repairs, network infrastructure, business continuity planning, and remote working solutions tailored to small business needs with guaranteed response times.
How do you handle disaster recovery situations?
We use off-site storage and specialist software to maintain server backups that can be rapidly restored to existing or new equipment during critical incidents.
Can you help with network infrastructure upgrades?
Yes, we install and maintain copper and fibre-optic cabling systems, including high-security wireless networks with roaming capabilities.
Do you support remote working arrangements?
We implement secure VPN connections and remote desktop solutions enabling employees to access office systems from any location using various devices.
What internet services do you provide?
We offer domain registration, website hosting on multiple platforms, email hosting, and application hosting with servers distributed across three data centres.
How quickly do you respond to support requests?
We offer guaranteed response times tailored to business requirements through our support contracts that include unlimited callouts and preventative maintenance.
