Business Details
Trusted Care Homes Across the UK
Sanctuary Care has been delivering trusted care for over 25 years, operating as a not-for-profit provider across 110 care homes in England and Scotland. Our approach centres on enriching lives through person-centred care, underpinned by our Enriching Lives Framework, which addresses six essential human senses to foster happiness and fulfillment. With expertise in residential, nursing, dementia, palliative, and respite care, we prioritise individuality, enabling residents to live life their way. Our teams, recognised through multiple industry awards, are committed to continuous improvement, reinvesting surpluses to enhance facilities and services. We maintain transparency in operations, evidenced by independent accreditations and consistently high resident satisfaction scores.Families are integral to our community, with many actively participating in home activities. Our 7,300 employees receive robust career development support, reflected in our Investors in People Strong Gold status. We provide comprehensive guidance on care options and funding, with dedicated advisors available six days a week. Our reputation as a top 20 large care home group by Carehome.co.uk underscores our commitment to excellence. Through this structured, evidence-based approach, we ensure residents receive both the clinical care and emotional support necessary for a fulfilling life.
Services
Residential care
Nursing care
Dementia care
Respite care
Palliative care
Learning disabilities
Day care
Combatting loneliness
Highlights and features
- We operate 110 care homes across England and Scotland with 25+ years' experience
- Our not-for-profit status ensures continuous reinvestment in care improvements
- We implement the Enriching Lives Framework for holistic resident wellbeing
- Our resident ambassadors actively shape care home policies and activities
- We hold Investors in People Strong Gold status for staff development excellence
Associations and certifications
- Investors in People
What people say
Wonderful friendly staff
Lovely atmosphere
Fabulous food
Settled in quickly
Impressed with home
Services
Residential care
Our residential care provides 24/7 support for individuals needing assistance with daily living. Trained staff deliver personalised care plans focusing on dignity, independence, and social engagement. Residents enjoy purpose-designed facilities and tailored activity programmes.
Nursing care
Registered nurses provide specialist medical care for complex health needs. Services include medication management, wound care, and chronic condition support. Care is delivered with minimal disruption to daily routines in comfortable environments.
Dementia care
Specially trained teams deliver person-centred dementia care using evidence-based approaches. Secure environments feature reminiscence spaces and sensory gardens. Programs address cognitive stimulation and emotional wellbeing through individualised activities.
Respite care
Flexible temporary care offers relief for primary caregivers. Services match permanent residents' standards with tailored activity options. Rooms are available for stays ranging from days to months with no fixed contracts.
Palliative care
Compassionate end-of-life care focuses on comfort and dignity. Multidisciplinary teams manage symptoms while supporting emotional and spiritual needs. Families receive bereavement support throughout the care journey.
Questions
What types of care do you offer?
We provide residential, nursing, dementia, palliative, and respite care across our 110 UK homes, with specialist support for learning disabilities.
How do you personalise care plans?
Our Enriching Lives Framework creates individualised plans addressing residents' unique needs through six wellbeing dimensions, with regular reviews involving residents and families.
Can families visit anytime?
Families are welcome daily during residents' waking hours, with overnight stays permitted in many homes to maintain important relationships.
How are care costs structured?
Fees include accommodation, meals, utilities, and core care. Additional services like hairdressing or physiotherapy incur extra charges, with transparent pricing provided upfront.
What happens during care home showrounds?
Guided tours let you explore facilities with senior staff, meet residents and caregivers, and ask questions about care approaches and daily routines.
How do you support resident wellbeing?
Our framework addresses achievement, belonging, continuity, purpose, security, and significance through tailored activities, community involvement, and resident-led initiatives.
Videos
