Business Details
Emergency
services
Your Trusted Medical Practice in Moffat
Moffat Medical Practice has been dedicated to delivering high-quality, accessible healthcare to families in Moffat since its establishment. Our practice combines timely, equitable patient care with active participation in medical education, offering supervised training opportunities for medical students and trainee GPs. We utilise a structured telephone triage system to allocate appointments efficiently, ensuring patients are directed to the most appropriate clinician, including GPs, Advanced Nurse Practitioners, and specialist healthcare professionals. Our operational hours are designed to accommodate working patients, with extended morning appointments available Monday to Friday and routine nurse and phlebotomy services scheduled across the week.Parking is reserved for blue badge holders at our main premises, with additional public parking accessible nearby. We adhere to strict GDPR guidelines for data security, including secure storage and handling of recorded consultations for training purposes. Our commitment to community health is reflected in our partnerships with local services, including Community Single Access points and third-sector agencies, to provide holistic care solutions.
Services
GP Appointments
Prescription Requests
Test Results Handling
Medical Education Training
Community Health Referrals
Highlights and features
- We operate a structured telephone triage system for efficient appointment allocation.
- Our supervised trainee programme supports future general practice sustainability.
- Extended morning appointments cater for working patients' schedules.
- Secure data handling complies with GDPR guidelines for patient confidentiality.
- Partnerships with local services ensure holistic healthcare solutions.
Services
GP Appointments
General practitioner appointments utilise a telephone triage system to assess clinical urgency before allocating face-to-face consultations. Our team of experienced GPs and trainees, supervised by senior partners, provides comprehensive primary care for acute and chronic conditions. Extended hours available Monday to Friday mornings cater specifically for working patients.
Prescription Requests
Repeat prescriptions require 72 hours processing time, with options for online requests via Patient Access, phone orders, or prescription slip submission. We discourage bulk ordering to prevent medication shortages. Patients receive clear guidance on prescription timelines and safe medication management practices through our administrative team.
Test Results Handling
Blood test results typically take 3-4 days, while imaging reports require 7-10 days. Our administrative staff communicate clinical interpretations from doctors' reports and provide clear instructions for follow-up actions. Patients access results via dedicated phone lines during specified afternoon hours with appropriate clinical guidance.
Medical Education Training
As an established teaching practice, we integrate medical students and trainee GPs into patient care under strict supervision by experienced partners. Training activities include consultation recordings for professional development, subject to explicit patient consent and GDPR-compliant data handling procedures, supporting the education of future healthcare professionals.
Community Health Referrals
Our practice facilitates referrals to specialist community services including opticians, mental health practitioners, and social care providers. The triage system directs patients to appropriate external agencies when required, ensuring seamless integration with local healthcare networks and third-sector support organisations.
People
Dr Fiona Jefford
Educational Supervisor
Dr Jefford oversees medical education training at Moffat Medical Practice, ensuring trainee doctors receive comprehensive clinical supervision. Her expertise in medical education contributes to developing future general practice professionals.
Dr Nick Brown
Educational Supervisor
As an educational supervisor, Dr Brown provides expert guidance to medical trainees and contributes to the practice's commitment to clinical education and professional development.
Veronica McGeoch
Advanced Nurse Practitioner
Veronica McGeoch specialises in advanced nursing care, managing complex patient cases and providing expert clinical support within the practice's multidisciplinary healthcare team.
Robert Denston
Managing Partner
Robert Denston leads practice operations, ensuring efficient healthcare delivery and strategic management while maintaining the highest standards of patient care services.
Jill Glendinning
Practice Manager
Jill Glendinning oversees daily operations, coordinating clinical and administrative teams to maintain the practice's commitment to accessible, high-quality healthcare services.
Questions
How do I book a GP appointment?
Contact our reception team via phone to complete a telephone triage assessment, which will determine the most appropriate clinician and appointment type for your needs.
Can I request repeat prescriptions online?
Yes, use the Patient Access application to order repeat medications securely, ensuring timely processing with 72-hour turnaround for prescription requests.
How do I receive test results?
Call our dedicated results line between 13:00-18:00 to receive clinical interpretations of blood tests (3-4 days) and imaging reports (7-10 days) from our administrative team.
Are there parking facilities available?
Blue badge holders may use the limited on-site parking; other patients should use Moffat High Street's public parking areas adjacent to our surgery premises.
What happens if I miss appointments?
Three missed appointments within three months trigger a practice review, potentially affecting future booking privileges and requiring discussion with the Practice Manager.
Do you offer video consultations?
Yes, our Attend Anywhere service provides video call access to clinical services as part of our standard operational procedures for appropriate patient care.
