Bensleys Timber Maintenance Company, a family-run business based in Brighton, has been preserving properties in Sussex and the surrounding areas for over three decades. Established in 1986, our team of experts specialises in damp proofing, timber preservation, and structural repairs for both domestic and commercial properties. Our high-quality services have earned us the trust of numerous council authorities, architects, surveyors, letting agents, and managing agents.
At Bensleys, we take your privacy seriously. We have a comprehensive Privacy and Data Retention Policy, and we use cookies to enhance your experience on our website. By continuing to use our site, you agree to our terms and conditions.
As an affiliated member of various trade associations, including the Property Care Association, Bensleys is proud to be allied with the government-endorsed TrustMark Scheme and Constructionline. These memberships enable us to offer insurance-backed guarantees for your peace of mind through the Guarantee Protection Insurance Company Limited and our suppliers, the Triton Users Group.
Damp & Timber Services
If you're experiencing problems with wood borers, wet rot or dry rot, rising damp or condensation, Bensleys is here to help. Our qualified surveyors will carry out an initial survey inspection and submit a detailed written report with recommendations and estimates within 24-48 hours. Our team of fully trained, experienced operatives and plasterers will then carry out the recommended treatments as per the surveyor's report.
We use a variety of methods to tackle damp proofing, including the injection of damp-proof courses, membrane systems, and chemical damp proofing. Our timber preservation services include the application of chemicals, replacement of timbers, and the use of electro-osmotic systems.
Basement Structural Waterproofing
Bensleys offers a range of proven solutions for basement structural waterproofing, including Cavity Drain Membranes, Cementitious Tanking Membranes, and External Ground Damp Proof Membranes. Our team will assess your property's specific needs and provide a tailored solution to ensure your basement remains dry and protected from damp.
Structural Solutions
In cases where a structural solution is required, Bensleys can provide one of our tried and tested methods to fix the problem. We use wall ties, external re-rendering, and other structural repair techniques to ensure your property remains safe and secure.
Ground Gas Protection
Bensleys also offers ground gas protection services. We understand the importance of protecting your property from potential hazards such as radon gas, methane, and carbon dioxide. Our team can assess your property's specific needs and provide a tailored solution to ensure your property remains safe and protected.
At Bensleys, we take damp proofing, timber and structural repairs seriously. Our team of experts is dedicated to providing high-quality services to ensure your property remains safe, secure, and protected. Need advice or a quote? Give our friendly staff a ring today.
Summary of Reviews
The reviews for Bensleys, a company specializing in waterproofing and damp proofing, are a mix of positive and negative experiences. Some customers have had excellent interactions with the company, while others have been severely disappointed.
Communication and Workmanship Issues
Some reviewers have experienced poor communication and workmanship issues with Bensleys. For example, Singh Know, who rated the company 1 star, reported that he scheduled an appointment but the company didn't show up and later claimed they knocked on the door but didn't. Susan Goodwin, who rated the company 3 stars, mentioned that the company's workers dislodged a radiator and caused additional repair costs. Steve Marnier, who rated the company 2 stars, reported numerous issues, including poor attention to detail, careless behavior, and refusal to accept responsibility for damages.
Quality of Service and Reputation
On the other hand, some reviewers have had excellent experiences with Bensleys. Rebecca P., who rated the company 5 stars, praised the company's professionalism, workmanship, and customer service. Sue Elderfield, who also rated the company 5 stars, mentioned that the company has undertaken two quotations for different properties with superb results. B, who also rated the company 5 stars, commended the company's efficient and helpful surveyors.
Charges and Misconduct
Some reviewers have reported unethical behavior and charges from Bensleys. For example, Mink Stole, who rated the company 1 star, accused the company of providing a false report on a property they were selling. Nicole Hill and Kate Custis, both 1-star reviewers, reported witnessing or experiencing poor professionalism, including a van driver hitting a parked car and speeding down a highway.
Customer Satisfaction and Recommendation
Overall, the reviews suggest that Bensleys has a mixed reputation. Some customers have been satisfied with the company's work and services, while others have been severely disappointed. It's essential for potential customers to research and thoroughly vet the company before hiring them for any work.
Be the first to review Bensleys TM.
Write a Review
