Excellence in Service and Quality
At TK Packaging, we pride ourselves on being a leading supplier of food packaging products to the foodservice and catering trade. With a wide range of products, including pizza boxes, polystyrene food containers, plastic cutlery, paper rolls, and serviettes, we cater to the diverse needs of our customers. Our commitment to excellence in service and quality sets us apart from the rest.
Our Services
We offer a comprehensive range of services to our clients, including design and manufacture of custom print packaging boxes, sole agency arrangements, and exclusivity contracts with carefully selected manufacturers worldwide. Our products undergo stringent checks and controls to ensure that our customers receive only the best products. We also keep huge quantities of stocks in our purpose-built 6000 sq ft warehouse, allowing us to supply smaller quantities or mixed products at short notice.
Our Products
Our product range is extensive and includes pizza boxes, polystyrene food containers, plastic cutlery, paper rolls, serviettes, and paper bags. We work with leading manufacturers to bring our customers the latest products at competitive rates. Whether you're looking for generic designs or custom-made products, we've got you covered.
Our Expertise
With years of experience in supplying major wholesalers and foodservice companies in the UK, we at TK Packaging believe we can meet your packaging requirements while offering very competitive prices, exceptional product quality, and a high level of service. Our expertise lies in understanding the unique needs of our customers and providing solutions that exceed their expectations.
Our Mission
Our mission is to provide excellence in service and quality, setting us apart from the rest. We strive to build long-term relationships with our customers, based on trust, reliability, and a deep understanding of their needs.
Customer Service Issues
The majority of the issues raised by customers relate to the company's poor customer service. Complaints range from rude and unhelpful staff to broken promises and failure to resolve problems.
Delivery Drivers
In addition to the poor customer service, the company's delivery drivers have also been criticized for their poor driving skills and lack of attention to detail. It is suggested that these drivers are not qualified to operate heavy goods vehicles and should not be entrusted with such responsibility.
Management Failure
The management of the company has been criticized for its lack of action in resolving customer complaints and issues. Despite promises to resolve problems, the company fails to deliver and instead ignores customers' attempts to contact them.
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