Building Excellence, Delivering Quality
Stevens Property Management, a trusted letting agency established in Louth for over 25 years, offers a comprehensive property service to landlords and tenants across Lincolnshire. Our portfolio includes a diverse range of properties, from town centre flats to country houses, encompassing all major North Lincolnshire towns such as Grimsby, Cleethorpes, Lincoln, Louth, Horncastle, Market Rasen, and Mablethorpe, as well as many surrounding villages.
Our dedicated and knowledgeable team, situated at our new location on 13 Cornmarket, Louth, has a wealth of experience in the property sector. We specialise in residential lettings and property management, serving the local market towns of Louth, Alford, and Horncastle, along with the bigger towns of Lincoln, Grimsby, and Cleethorpes, and the coastal towns and villages.
As a landlord, you can rely on us for expert advice and guidance throughout the entire lettings process. From assisting you in choosing the right investment property to let and advising on rental assessments and investment returns, to ensuring that you adhere to the myriad of housing regulations, we strive to ensure that both you and your tenants receive the highest standard of customer care.
Our Services
At Stevens Property Management, we pride ourselves on offering a tailored and personal service to all our clients. This includes:
- Residential Lettings: We manage properties on behalf of private individuals and companies, both furnished or unfurnished, on long and short lets.
- Investment Advice: Our team of professionals can advise you on the best type of property to invest in for maximum returns.
- Relevant Legislation: We can guide you through the complexities of the Housing Acts, Fire Regulations, Gas and Electricity Regulations, Deposit Protection, Energy Performance regulations, and immigration checks to ensure your property complies with all relevant legislation.
The Team
Our team consists of dedicated and experienced professionals who are committed to delivering the highest level of customer service.
- Charlotte McGregor - Managing Director: With over 15 years of experience in the industry and a background in Business Management, Charlotte has a comprehensive understanding of the property sector. She leads the team with professionalism and constantly works towards ensuring that landlords are compliant with all regulations.
- Holly Howell - Office and Accounts Manager: With a background in customer service and insurance, Holly's expertise lies in accounts management and administration. A valuable member of the team, she manages day-to-day tasks related to rent collection, paying landlords and contractors, and is a key contact for landlords and new clients.
- Lisa Westcough - Lettings Administrator: Lisa's previous experience in estate agency makes her a valuable addition to the team. She assists landlords and tenants, providing essential support throughout the lettings process.
Overview
The reviews for Stevens Property Management are predominantly positive, with most reviewers praising the company's professionalism, helpfulness, and excellent customer service. The company's staff, including Charlotte and Lisa, are consistently mentioned for their expertise and attentiveness to tenants' needs.
Positive Comments
Despite a few negative reviews, the majority of reviewers have had a positive experience with Stevens Property Management. Many have praised the company's efficient and seamless process, from viewing to moving into a new property. The staff's helpfulness, responsiveness, and attention to detail have been particularly noted.
Negative Comments
On the other hand, a few reviewers have expressed dissatisfaction with their experience. Some have complained about poor communication, inadequate photos, and misleading information. One reviewer was particularly upset when they discovered a step in a property was higher than expected, which prevented them from accessing the property.
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