Building Relationships, Maximizing Potential
Our Vision
Crest Lets is driven by a vision to empower landlords and tenants through exceptional property management and letting services in Hull and the East Riding. We believe in building strong relationships based on trust, transparency, and exceptional customer service.
Our Expertise
With over 15 years of experience in the local property industry, we understand the unique challenges and opportunities of the Hull and East Riding market. Our expertise covers all aspects of residential and commercial letting, property management, and property maintenance.
Property Management
- Comprehensive property maintenance and upkeep
- Effective tenant screening and selection
- Rent collection and payment management
- Detailed reporting and communication
- Responsive repairs and emergency handling
Letting Services
- Efficient and timely tenant placements
- Competitive rental valuations and market analysis
- Comprehensive tenant referencing and credit checks
- Detailed property listings and marketing materials
Additional Services
- Commercial and residential property management
- Rent and deposit protection services
- Inventory and condition reporting
- Tenant communication and dispute resolution
Our Team
Our team of experienced and dedicated professionals are passionate about delivering exceptional customer service. We are committed to open communication, personalized attention, and proactive solutions to meet your unique needs.
Client Testimonials
"Lorraine and her team have been amazing! They kept me updated every step of the way and made the entire process stress-free." - Gold & Gold, Gold & Gold Client
"Crest Lets were recommended to me and I was not disappointed. They were approachable, professional, and truly had my interests at heart." - Satisfied Client
Our Commitment
At Crest Lets, we are dedicated to exceeding expectations and providing our clients with a seamless and professional property management and letting experience. We believe in building lasting relationships with our clients through open communication, transparency, and exceptional service.
Customer Experience
The review from Ryan Dunn highlights a poor customer experience with the owner of Crestlets, who was confrontational and rude when dealing with a parking issue. This experience was described as "the worst" and left a negative impression.
Positive Experiences
In contrast, many reviewers have had positive experiences with Crestlets, describing the service as "friendly and approachable" (Josh P.), "great" (Reality Solutions Ltd.), and "amazing" (Jenny Hulks). The staff, particularly Lorraine, were praised for their professionalism, kindness, and willingness to help.
Property Management Services
Crestlets' property management services were commended by several reviewers. Adrian Smith found Lorraine to be a "great contact" and praised her property management services. Lincoln appreciated the help provided to his sister during her moving process. Sophie Dees had a positive experience with the company, who quickly addressed issues with the hot water system in her new property.
Negative Review
Kellie Ann Wallace's review was negative, citing a poor experience with the company after they took over the management of a property from another company. She felt mistreated and was given a Section 21 notice, which caused her and her family significant stress.