Transform Your Home with Our Expert Curtains and Blinds
Welcome to The Curtain Store at Home, a leading provider of high-quality curtains, blinds, and homeware products in the UK. Established with a vision to offer stylish and affordable home decor solutions, our company has grown to become a trusted name in the industry. We take pride in our rich heritage and commitment to delivering exceptional customer service, which is why we are the go-to destination for homeowners and interior designers alike.
Our extensive range of products caters to a variety of tastes and budgets. From classic designs to contemporary styles, we have something for everyone. Our made-to-measure curtains and blinds are manufactured in the UK, ensuring the highest standards of quality and craftsmanship. We also offer a free sample service, allowing you to order up to five free fabric samples of your choice, so you can feel confident in your selection before making a purchase.
Our Suppliers
At The Curtain Store at Home, we carefully select our suppliers to ensure we offer only the best products. Our suppliers share our commitment to quality, innovation, and sustainability, and we are proud to work with them to bring you the latest designs and trends. We work closely with our suppliers to offer a wide range of fabrics, colours, and patterns, so you can find the perfect match for your home.
Our Showroom
We invite you to visit our showroom in Blaydon, where you can see and touch our products, and get expert advice from our team of experienced consultants. Our showroom is open six days a week, and we offer flexible appointment times to suit your schedule. We also have a team of experienced fitters who can install your made-to-measure curtains and blinds, ensuring a perfect fit and finish.
Curtain Fabrics and Made-to-Measure Curtains
At The Curtain Store at Home, we offer a wide range of curtain fabrics, from classic designs to the latest trends. Our fabrics are carefully selected for their quality, durability, and style. We offer a variety of curtain headings and linings, so you can create the perfect look for your home. Our made-to-measure service ensures a perfect fit, and our experienced team of consultants can help you choose the right fabric and style for your windows.
Measuring Guides
We understand that measuring for curtains and blinds can be daunting, which is why we offer comprehensive measuring guides to help you get it right. Our measuring guides provide clear instructions on how to measure your windows for made-to-measure curtains and blinds. We also offer a free measuring service, where one of our experienced consultants can visit your home to take measurements for you.
Delivery Options
At The Curtain Store at Home, we offer a range of delivery options to suit your needs. We offer free UK mainland delivery on all orders over 75 (excluding furniture), and our made-to-measure items are delivered directly to your door. We also offer express delivery options for those who need their items quickly.
Returns & Refunds
We are committed to your satisfaction, which is why we offer a hassle-free returns and refunds policy. If you are not completely satisfied with your purchase, you can return it to us within 14 days for a full refund or exchange. We also offer a repair and alteration service for made-to-measure items, so you can rest assured that your curtains and blinds will last for years to come.
Customer Service
At The Curtain Store at Home, we are committed to providing exceptional customer service. Our experienced team of consultants are on hand to answer any questions you may have, and to help you choose the right products for your home. We are proud of our reputation for excellent customer service, and we are committed to exceeding your expectations.
Overview of Customer Reviews
Positive Experiences
The staff were consistently praised for their helpfulness, cheerfulness, and friendliness. Many customers appreciated the excellent customer service, with some even stating that it was exceptional. The store's layout and overall atmosphere were also commended. The cafe was mentioned as a lovely addition to the store.
Negative Experiences
Some customers had issues with refunds, with one customer not receiving a promised refund for a discount and another having to chase up a refund for return postage. Others experienced poor customer service, including being denied a sale price, being ignored by staff, and having to wait a long time for assistance. One customer had a problem with a rug order, citing poor communication and a lack of apology.
Mixed Reviews
One customer had a positive experience with customer service initially, but was let down by a failure to follow through on a promise. Another customer had a generally positive experience, but noted that the store had become more expensive since moving to a larger location.
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